45 pages 1-hour read

A True Home

Fiction | Novel | Middle Grade | Published in 2017

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Chapters 11-16Chapter Summaries & Analyses

Content Warning: This section of the guide includes discussion of bullying.

Chapter 11 Summary: “The Front-Desk Disaster”

Weeks after the bear incident, Mona and the staff prepare for the First Snow Festival. The celebration will feature walnut-shell lanterns hung from the tree’s branches, a feast, and the lighting of the hearth. Though Mona wonders if she will still be at the hotel when the festival arrives, Mr. Heartwood has not mentioned her leaving, even when he gave her her first wages.


The day before the festival, Gilles asks Mona to watch the front desk while he informs Mr. Heartwood that the Newtons, longtime guests, have canceled their penthouse booking. Gilles laments that an empty suite is almost worse than a bad review in the Pinecone Press. Soon after, Ms. J, a large emerald-purple June bug wearing dark glasses and carrying four tiny suitcases, arrives seeking a room. Mona books her into the penthouse for five farthings and assures her the hotel can provide accommodations for smaller guests. When Ms. J asks about complications regarding six-legged creatures, Mona promises there will be no problems.


Gilles returns, sees the bug heading upstairs, and is horrified. He reveals that bugs are not allowed at the Heartwood. Mona realizes she misunderstood a rule Tilly had mentioned about six-legged creatures, assuming it was a safety precaution rather than a total ban. Gilles says they cannot ask Ms. J to leave because Mona promised her, and Mr. Heartwood will be furious. In the kitchen, Tilly tells Mona she will be fired and should leave immediately. After confronting Tilly about her constant hostility, Mona throws down her apron in anger, packs her suitcase with seedcakes and honey, and leaves the hotel.

Chapter 12 Summary: “The Wicked Wolves”

Mona walks through the now-bare, cold forest, missing the warmth and companionship of the hotel. She believes she cannot return because she broke the rules, which she doesn’t regret, and is not wanted. As night falls, she finds shelter in a damp hollow log. Eating a seedcake triggers a memory of her mother making identical ones for her, but now she will never learn how Ms. Prickles came to have the same recipe.


As Mona tries to sleep, she overhears wolves discussing a feast. The pack, led by Gnarl, has been waiting for a lit-up tree as a signal to locate the Heartwood Hotel during the First Snow Festival. Gnarl, who wears a badge from a mole clubhouse around his neck, reassures the skeptical Wince that the plan will work. When Wince smells mouse and begins searching for Mona, Gnarl dismisses it, insisting all the animals are in the hotel. Once the wolves fall asleep, Mona carefully creeps past them and runs as fast as she can back toward the Heartwood to warn everyone.

Chapter 13 Summary: “Tilly Tells the Truth”

Mona arrives at the hotel at sunrise and bursts into the staff breakfast, crying that she saw wolves. Mr. Heartwood dismisses her warning at first, but when Mona mentions Ms. J, he admits the bug rule was a mistake born from his failure to make proper accommodations for small guests. He says the rule will change but tells Mona she broke his trust by leaving without speaking to him.


Tilly leaps up and confesses that Mona’s departure was her fault. She admits she tricked Mona into leaving because she was jealous and afraid Mona would take her place. Tilly reveals that Mona was the one who convinced the bear to leave and says they should believe her about the wolves. Convinced, Mr. Heartwood says grimly that the wolves have found them at last.


Mona clarifies that the wolves have not found the hotel yet but are watching for the festival lanterns as a signal. Mr. Heartwood immediately cancels the festival, forbidding the lanterns, hearth fire, and feast to avoid attracting the wolves. He orders the staff to place cancellation notices under all the guests’ doors.

Chapter 14 Summary: “The Heartwood Hoax”

The ballroom fills with upset guests demanding explanations. Lord Sudsbury panics and shouts that wolves are attacking, forcing Mr. Heartwood to confirm they are nearby, which causes widespread chaos. As guests debate running or hiding, Mona reflects on her own history of doing the same and decides she is done with it. She declares that they should turn the tables and make the wolves run and hide instead. With Cybele’s encouragement, Mona explains her plan to lure the wolves to Brumble the bear’s tree.


That night, staff and brave guests carry lanterns and peppermint bundles upstream to Brumble’s den. Mona volunteers to wake the sleeping bear. After two failed attempts at shouting, she rouses him with honeycomb. Brumble agrees to help, grumbling that the wolves forced him from his previous home. Mr. Heartwood promises him more food in the spring. The group lines the tree with peppermint to mask Brumble’s scent and hangs the lanterns. Mona takes on the dangerous job of lighting each candle along the branches. When she finishes, she admires the beautifully lit tree, feeling as powerful as a bear and as big as a tree.


Just as Mr. Heartwood voices hope the plan will work, wolf howls sound nearby. The remaining animals hide in bushes, realizing they have no peppermint left to mask their scent. A powerful gust of wind suddenly blows through the forest and extinguishes nearly all the lanterns.

Chapter 15 Summary: “Being Brave”

The hidden animals watch in horror as the wolf pack arrives at the clearing. Gnarl looks at the dark tree and dismisses it, but another wolf smells the hidden animals and points its nose toward their hiding place. Just then, Mona spots a flicker of light from a lantern still lit on the far side of the tree. Realizing the wolves will never see it unless she acts, she bursts from the bushes.


The wolves give chase as Mona leads them on a frantic race around to the other side of Brumble’s tree, where the remaining lanterns glow. The wolves believe they have found the Heartwood Hotel. Mona dives into the den’s opening just ahead of them and finds Brumble has fallen asleep again. Through a knothole, she watches as Wince and another wolf prepare to enter. Just as they creep inside, Brumble lets out a ferocious roar that shakes the entire tree. He emerges, stands on his hind legs, and roars at the pack. The terrified wolves flee into the forest. Brumble grunts with satisfaction, returns to his den, and immediately falls back asleep. Mona realizes her plan has succeeded.

Chapter 16 Summary: “A True Home”

A celebration begins at the Heartwood Hotel now that the wolves are confirmed to be gone. Mr. Heartwood lights the hearth while two crows fan smoke away from the chimney as a precaution. Before Mona can find Tilly, Mr. Heartwood pulls her aside and tells her about two mice who stayed at the hotel long ago when it was called the Fernwood. The mice, drenched from a storm and carrying a suitcase with a heart on it, stayed through the winter. Madeline loved Ms. Prickles’s seedcakes, and Timothy was a skilled carver. Before leaving, Timothy carved the hearts on their room door and the hotel’s front door. The mice convinced Mr. Heartwood to rename the hotel the Heartwood. Mona realizes they were her parents.


Mr. Heartwood calls Mona to the stage and places a wooden key with a heart-shaped top around her neck, officially making her permanent staff. Mona thinks about how she will no longer need her suitcase and wonders if it will accompany another animal in search of a home. Ms. J reveals she is a reviewer for the Pinecone Press and will give the hotel five acorns. Mr. Heartwood reaffirms that all guests are welcome and asks Ms. J to consult on building bug-sized rooms.


Mona finds Tilly crying on the stargazing balcony. Tilly reveals her family was killed by a coyote on their way to the hotel, and only she survived. She was afraid Mona would take her place and make her lose her safe home. Mona comforts her, saying the hotel staff is their family now. The two reconcile. As the First Snow begins to fall, Mona feels certain the Heartwood Hotel is her true home.

Chapters 11-16 Analysis

These chapters conclude Mona’s character arc, transforming her from an apprehensive outsider into a proactive community leader and developing the theme of The Courage of the Small and Vulnerable. Throughout her life, Mona’s primary responses to danger have been “running or hiding” (135), tactics born of necessity for a small, solitary creature. Her decision to devise the Heartwood Hoax marks a conscious rejection of this instinct. She conceptualizes the plan and volunteers for its most dangerous components: waking a hibernating bear and acting as a decoy to lure the wolf pack. In these moments, her small size shifts from a liability to an asset, allowing her to move quickly where larger animals could not. Her victory is achieved not through violence but through ingenuity and cooperation, demonstrating that strength is found in the willingness to take risks for one’s community.


Paralleling Mona’s development is Tilly’s journey toward self-awareness, which explores Overcoming Prejudice Through Empathy. The revelation of Tilly’s traumatic past recontextualizes her hostility toward Mona. Her antagonism is rooted not in malice but in a profound fear of displacement. She confesses, “I was afraid—afraid you might take my place and I would lose my new home” (161), revealing her desperation to protect her only sanctuary. Her public confession is a significant act of bravery; by prioritizing the hotel’s safety over her own social standing, she prompts the other characters to re-evaluate their judgment of her. The final reconciliation between Mona and Tilly suggests that community is forged through the understanding of shared fears and vulnerabilities, adhering to the conventions of the moral fable by offering universal moral instruction through the specific experiences of the animal characters.


The narrative develops Home as a Place of Belonging, defining home as an earned state rather than a physical location. Initially, the Heartwood is merely a temporary job for Mona, but her forced exile reveals her deep emotional attachment to its community. She earns her permanent place not by perfectly adhering to rules but by risking her life to protect her new family. This sense of belonging is symbolized by the hotel key. When Mr. Heartwood bestows the key upon her, his words, “Mona the mouse, this key is for you. You’re one of the Heartwood, loyal and true” (158), mark her official transition from transient to permanent member. The revelation that her parents, Madeline and Timothy, helped name the Heartwood connects her personal history to the hotel’s own, framing her arrival as a return to a home she never knew she had.


The plot’s resolution is driven by a structural irony that reinforces the novel’s core values. Mona’s expulsion, a direct result of her front-desk disaster, is the very event that positions her to save the hotel. Only by being outside its walls can she overhear the wolves’ plan. This ironic turn suggests that rigid adherence to flawed rules is less important than compassionate action, complicating and subverting the moral fable with this complication. The hotel’s “Six-Legged Rule” is presented as a form of institutional prejudice, born from convenience rather than malice. Mr. Heartwood’s admission that “instead of taking the time to make proper accommodations, I was a fool and made a rule” (126) signals a moment of moral growth for the individuals and the community. The crisis forces the community to evolve, ultimately replacing an exclusionary policy with a commitment to active inclusion, as seen when the reviewer, Ms. J, is asked to consult on new bug-sized rooms. This narrative structure argues that a thriving community is one that is capable of self-correction.

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