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Content Warning: This section of the guide includes discussion of death, animal cruelty, animal death, graphic violence, child death, and substance use.
In early 2006, Bob Hilland travels to a former Soviet republic to lead polygraph examinations after a political assassination. John Edward warns him that he will get a confession but that the environment will be oppressive and monitored, advising him to leave as soon as he gets the truth. After one subject refuses to cooperate, security brings in a young champion athlete. He fails the polygraph and quietly tells Hilland that the president’s son set up the assassination and that his family was threatened. An FBI colleague leaks this information, and that night, officials drive Hilland to a mountaintop; he expects that he will be killed, but instead, he is taken to a restaurant where a general serves him a ceremonial goat’s eye. Hilland eats it and leaves the country the next day, never learning the fate of the witnesses.
Soon after, he is asked to help find fugitive mob boss James “Whitey” Bulger. At a meeting, Edward senses a corrupt agent tied to the case. Reading Bulger’s personal items, he states that the target is a powerful man named James, aided by a dirty FBI agent already in prison. He warns that a high-level official in Washington does not want Bulger caught. He describes Bulger’s relocation to California near the Mexican border and tells them to find him by tracking his medication and finding a woman he’s with, named Catherine. Five years later, in June 2011, agents arrest Bulger in Santa Monica after a tip from an acquaintance of his girlfriend, Catherine Greig, matching Edward’s guidance.
In spring 2006, Hilland deploys to Guyana to investigate a major theft of military weapons. John Edward warns him not to trust anyone and to watch for a soccer ball. In Guyana, officials forbid the Americans from carrying firearms. Hilland’s team discovers that the soldiers under suspicion were tortured before their polygraph tests, corrupting the results. Hilland confronts the military handlers and demands that they stop, but the exams still produce no leads.
At the hotel, a young bodyguard wearing a shirt with a soccer ball on it repeatedly watches Hilland. Hilland stages a covert contact, and the youth reveals that he knows the weapons’ location is inside a drug lord’s house. Hilland orchestrates a plan to get the address secretly from the bodyguard. He refuses to give the location to the military officers escorting him, instead insisting on delivering it directly to the base general. At a private meeting, he slips the address to the general and recommends a dawn raid, though he cannot be sure that the conspiracy doesn’t involve the general himself. Before sunrise, the team is taken to the estate, but the guns are gone. They do, however, arrest an international fugitive wanted for a 1990 assassination attempt. Hilland concludes that an insider tipped off the drug lord, crediting Edward’s cryptic cue and corruption warning.
In summer 2007, federal agents investigate NFL quarterback Michael Vick for financing and running the Bad Newz Kennels dogfighting operation. Prosecutors need an admission that Vick personally killed dogs. John Edward tells Hilland that there will be “confusion” before the polygraph, that Hilland should talk about football, and that a third person will be present for the admission. During the pretest, Vick says contradictory things when asked about his role in the operation; he goes on to fail the exam. When his attorney argues that Vick was confused, Hilland points out that Vick himself helped frame the questions. He then reframes the interrogation with a football metaphor, urging Vick to tell the truth to his lawyer. Vick breaks down and admits that he killed dogs by hanging and drowning. He later pleads guilty and receives a 23-month prison sentence.
In 2008, Hilland deploys to Afghanistan to help Special Forces polygraph detainees. Before leaving, Edward warns him to back out if he senses danger. He survives RPG attacks, gets sick, and witnesses the harsh realities of the conflict. An encounter with an impoverished family who offers him their only food alters his perspective on good and evil: “Wherever you are, there exists only two kinds of people in this world—Good and Bad” (305). He returns home months later, 30 pounds lighter.
On Mother’s Day 2008, Hilland’s son, Connor, suffers a catastrophic bicycle accident and flatlines before being revived. As Connor is airlifted to a trauma center, Edward calls, assures him that a deceased grandfather is watching over the boy, and says that Connor will be okay. Connor later recovers.
In September 2009, Yale student Annie Le vanishes from a research lab. The suspect, lab technician Ray Clark, fails a polygraph. While Hilland examines the lab, John Edward calls from Ireland and, without a briefing, identifies the location and tells Hilland to search for a mini-refrigerator. He directs Hilland to a utility room and insists that Annie’s body is between pipes near the men’s room wall. A cadaver dog leads them to a pipe chase, where they recover Annie’s body. Clark later pleads guilty.
Hilland continues to search for Fran Smith; he consults with Edward, who reiterates that Fran’s body will be found, but “not yet.” Following another unsuccessful dig in April 2012, he demands a sign while driving in a snowstorm. The next day, the Carborundum factory, Smith’s former workplace, burns to the ground. He takes this as a signal.
In March 2015, five-year-old Noah Thomas disappears from his family’s Virginia trailer. Hilland arrives to supervise the command post. He learns that both parents are recovering from substance addiction. The mother, Ashley Thomas, fails behavioral tests and a polygraph, showing deception about her knowledge of Noah’s location.
Late on the third day, Edward calls Hilland unprompted from New York. He says searchers have walked right over Noah near the trailer. He gives Hilland specific directions: exit the trailer, turn left, go down a slope past propane tanks, and look for a Star Wars X-wing fighter toy. Another psychic, Jonathan Louis, adds landmarks of a large pile of tires and an open trailer. Hilland returns to the property after 11:00 pm and follows the path, suddenly catching a whiff of Fran’s perfume. An urgent call from Edward tells him that he just walked past the spot and must go back up. Hilland notices a loose lid on a large septic tank and spots an X-wing toy on the ground, pointed at the opening. The next morning, workers recover Noah’s body from the tank.
By this point, Hilland’s daughter is 18 and interested in both psychology and the supernatural. She studies the Smith case materials, hoping to help her father solve the mystery; while doing so, she tells Hilland that Smith is “like [his] dark alter-ego” (339). Hilland undertakes a final, unsuccessful dig at Carborundum, finding only the lingering scent of Fran’s perfume.
A court later convicts Ashley Thomas of felony child abuse and neglect but finds insufficient evidence that she intentionally left Noah unsupervised. Edward suggests that the perfume Hilland smelled on the night he found Noah’s body was Fran’s way of telling him to move on, but Hilland is unwilling to accept this. In 2018, Smith’s third wife provides a detail suggesting that Smith moved Fran’s remains during his three-day disappearance in 1999. Hilland theorizes that Smith buried them in California but cannot get authorization to dig. Edward reiterates that Fran has moved on and that Hilland is the one who is “stuck,” and Hilland realizes the truth of what he is saying.
Hilland and Alex divorce in 2019, and he retires from the FBI shortly afterward. That year, a grand jury indicts Smith for Fran’s murder. On June 28, 2023, prosecutors strike a non-prosecution agreement in which Smith admits to disposing of Fran’s body in a dumpster but does not admit to murder, foreclosing future prosecution unless her remains are found. Devastated, Hilland calls Edward, who frames it as the appropriate outcome in metaphysical terms. Hilland recalls an astrologer telling him that his search for Fran was a search for himself and recognizes a lesson in letting go.
In a brief note, Edward reflects that while he, too, found the news about Smith’s deal hard to swallow, the universe’s justice is above a courtroom’s. Although he thinks it was important for Hilland’s spiritual development to let go of his quest for Fran, Edward still believes she may yet be found. Regardless, he senses that he and Hilland will continue their work.
In its final sections, the narrative expands its interrogation of truth and justice; although polygraphs feature routinely, the book argues that genuine understanding is achieved through psychological insight rather than technology alone. The theme of Coaxing Truth from Deception Through Psychological Insight finds its clearest expression in the Michael Vick case. Here, Edward’s advice to frame the interrogation in football terms allows Hilland to bypass Vick’s denials. By reframing the legal crisis as a “scramble” where Vick must “throw the ball” to his attorney to “win this” (302), Hilland taps into the quarterback’s core identity, transforming a confession from an admission of guilt into a strategic play. This success stands in contrast to the failures in Guyana, where the prior torture of soldiers renders polygraph examinations useless, reinforcing the book’s tenet that truth cannot be forcibly extracted. These episodes position Hilland’s true skill as psychological; he is adept at reading human emotional landscapes, and it is in part this skill that Edward picks up on when he describes Hilland himself as “very intuitive” during an early conversation. However, the book also continues to suggest that Hilland has untapped psychic powers, underscored by his ongoing “communications” with Fran (the scent of her perfume, the burning of the plant, etc.). This thematic expansion on The Power of Intuition and Evidence Working in Tandem is mirrored by a methodological refinement in the collaboration between Hilland and Edward. Whereas earlier psychic interventions provided clues that required extensive interpretation, the guidance in the Annie Le and Noah Thomas cases functions as a form of live, directive intelligence. Edward’s remote, real-time navigation of the Yale medical lab and his urgent, explicit instructions during the search for Noah—“Bob, I literally see people walking right over Noah. They’re walking right over him!” (330)—represent the apex of their synchronized efforts. In these instances, seemingly random physical objects—the mini-refrigerator at Yale and the X-wing fighter in Virginia—serve as tangible markers of where the psychic vision intersects with the physical world to create immediately verifiable leads. This progression showcases a synthesis where intuition no longer merely suggests a path for police work but actively directs the investigator’s movements.
The final chapters bring the immense personal toll of Hilland’s professional dedication into sharp focus, serving as the conclusion to the theme of The Cost of Chasing Justice. The near-fatal accident of his son, Connor, functions as a dramatic intrusion of the family life he consistently subordinated to his missions. The Epilogue delivers the final accounting of this sacrifice: his divorce from his wife, Alex. Hilland frames this as an act of “letting go” analogous to his decision to step back from the Smith case, yet the irony is that the latter contributed to the dissolution of his marriage: “The strain of the Smith case—‘the other woman,’ as John once called Fran—was too much” (342). Hilland’s choice to relinquish a decades-long obsession thus comes too late to stave off the personal consequences. Moreover, this personal loss is followed shortly (in narrative, if not chronological, terms) by the professional anti-climax of Smith’s non-prosecution agreement, a legal outcome that denies Hilland the clear victory for which he sacrificed his domestic stability. By juxtaposing the end of his marriage with the frustrating legal ambiguity of his life’s most defining case, the narrative draws a direct causal link between the pursuit of evil and personal sacrifice.
Yet the memoir also frames both experiences as key lessons in Hilland’s personal development. This is one of the central ways in which the narrative subverts the conventions of the true-crime genre: It frames its conclusion not around legal retribution but around psychological and spiritual resolution. The Smith case, the book’s structural heart, concludes in a legal stalemate that initially devastates Hilland and forces a complete reinterpretation of his journey. Edward provides the new interpretive framework, defining the legal outcome not as a failure but as an outcome that was “energetically […] supposed” to be, an event necessary for Hilland’s personal evolution. This reframing elevates the astrologer’s decade-old prediction—“Your search for Fran […] is really a search for yourself” (346)—to the status of the narrative’s ultimate interpretive key. Hilland’s obsessive hunt for a killer is recast as an unconscious quest for his own identity and purpose. By concluding with Hilland’s conscious act of “letting go,” the book posits that the true victory lies not in defeating an external evil but in achieving the self-awareness required to transcend the obsession that the evil created.



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