63 pages 2-hour read

Do Not Disturb

Fiction | Novel | Adult | Published in 2021

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Chapters 16-25Chapter Summaries & Analyses

Chapter 16 Summary: “Claudia: One Day Earlier”

Content Warning: This section of the guide includes discussion of physical and emotional domestic abuse, cursing, violence, and death.


The narrative perspective shifts to Quinn’s older sister, Claudia. Claudia, frustrated that Scott didn’t go into Quinn’s house after the report of screaming, repeatedly questions Scott for information on Quinn. However, he keeps repeating that he doesn’t know anything or that he can’t share what he does know.


Scott does tell Claudia that they found a burner phone on Derek and that he was texting another woman about meeting up. There are two possibilities: Someone killed Derek and has also killed or kidnapped Quinn, or else Quinn herself killed Derek. Claudia can’t imagine the second possibility, even with the trouble she knew Quinn was having with her marriage.


Claudia’s husband, Rob, calls her. He asks her again to come home, telling her that the storm is getting worse. When she resists, Rob offers to bring her the pickup truck so at least she can drive more safely. She and Rob have been married for six years, so things have begun to get “stale” between them; however, when he offers this, she remembers how much she loved him. Looking at the weather, Claudia decides that she should go home for now.

Chapter 17 Summary: “Claudia”

Claudia returns home and is greeted by Rob. Since Claudia is the one who found Derek’s body, he is concerned about her mental health. She realizes that she can’t get the image of Derek’s body out of her mind. She decides to try a shower.


When Claudia gets to her room, her phone rings. It’s Lori Marshall, a woman she used to give massages to; she stopped because Quinn thought Lori was sleeping with Derek. She decides to answer the phone, wondering if Lori was the woman Derek was texting


Lori asks Claudia if it’s true that Derek is dead. Claudia is surprised—as it has not been on the news yet—but she decides there’s no point in denying it. Lori suggests that Quinn killed Derek, insisting that there is no other possibility, which enrages Claudia. Claudia tells her that the police are looking for another woman and tells Lori that she should expect to hear from them, then hangs up.


After Claudia hangs up the phone, it rings again. This time, the call is from Quinn.

Chapter 18 Summary: “Claudia”

Claudia desperately answers the phone, expecting to hear Quinn’s voice. Instead, she hears Billy Walsh. He tells her that he found the phone in the back of his truck. When Claudia explains that she is looking for Quinn, Billy tells her that he saw her earlier that day at the gas station.


Claudia realizes that, with Billy’s story, that means that Quinn was not kidnapped or killed. She becomes nervous that the police are going to arrest her immediately. She decides not to tell them about the phone, instead getting Billy’s address so that she can pick the phone up herself in the morning.

Chapter 19 Summary: “Claudia”

Claudia struggles to sleep throughout the night. She keeps dreaming of Quinn, remembering when she met her in the hospital after their parents’ deaths. Shortly thereafter, Claudia dropped out of college to take care of Quinn.


Due to the snow, Claudia decides to take Rob’s truck. She considers her options, then decides to go through with the plan to get Quinn’s phone herself and not involve the police.

Chapter 20 Summary: “Claudia”

After leaving Billy’s house with the phone, Claudia goes to the cemetery. She tries to unlock the phone but fails. She finds a car with a Vermont license plate, then drops the phone through the window, hoping that Scott will track it.


Claudia then goes to her parents’ graves. She and Quinn used to come once a month. Since they died in a car accident on the way to a play that Quinn was in, Quinn used to blame herself for their deaths. Slowly, they started going to the graves less and less often; it has been years since Claudia has been there. She stops and leaves flowers on their graves.

Chapter 21 Summary: “Claudia”

When Claudia returns home, Rob is mad at her for taking his truck and not telling him where she went. They argue, with Rob insisting that she needs to be careful not to aid a criminal. Rob then angrily leaves for work.


At five o’clock, Claudia gets a call from Scott. He tells her that they tracked Quinn’s phone to Vermont, but they believe she is still in New Hampshire because someone pulled her over for a broken taillight.


Claudia asks Scott if he thinks Quinn killed Derek. He admits that there isn’t a better explanation. Claudia is frustrated, insisting that Scott knows Quinn wouldn’t do that, but Scott is adamant that he doesn’t know Quinn anymore. He tells Claudia that they dated a long time ago.


When they hang up, Claudia is worried that Scott is doing a better job than she gave him credit for. She decides that she needs to go find Quinn herself.

Chapter 22 Summary: “Claudia”

Claudia drives north toward the border on the highway that Scott said Quinn was pulled over on. After an hour, her phone starts to ring. She reaches into her purse and finds a fishing knife that she took from Rob, just in case. The call is from Scott. He asks where she is, explaining that he went to her house.


Claudia is suddenly uncomfortable with Scott. She wonders what he needs to talk about and why he is being so insistent. She tells him that she is at the store and can talk to him later, then hangs up before he can ask any more questions.


A while later, Claudia sees the sign for the Baxter Motel. As she pulls over, she sees a police car leaving. She realizes that that must mean Quinn was not there; however, she can’t ignore the feeling in her gut that Quinn stopped there.

Chapter 23 Summary: “Claudia”

Claudia goes into the Baxter Motel and finds Nick behind the desk. He looks disgruntled and is short with Claudia. However, when she asks for a room, he agrees to get one ready for her. While he’s gone, she fills out the paperwork with fake information. She then looks up the hotel online, finding several articles about a murder in the hotel.


Nick takes Claudia to room 203. She gets a call from Rob, but when she tries to answer, she can barely hear him because the reception is so bad. She tries to tell him what she is doing, but the call fails.


Claudia looks up the articles online again to finish reading them. She learns that a woman was killed two years before. Several articles speculate that Nick and Christina were in a relationship while she was at the hotel. However, no charges were ever filed.


Claudia goes to check on the other two rooms. She starts at room 201. She knocks on the door and no one answers, then she tries the door and finds it locked. When she turns around, a woman is looking at her out of 202. Claudia hurries back into her room.


Trying to find the remote, Claudia looks in the drawer. She stops when she finds Quinn’s wedding ring. A moment later, someone knocks on the door.

Chapter 24 Summary: “Claudia”

Claudia finds a sandwich on the ground in the hallway. As she picks it up, she sees Greta looking at her from room 202. Greta says something about Claudia being “feistier than the other one” (172), then closes the door.


Claudia angrily knocks on Greta’s door, demanding to speak with her. Once she tells her that she is looking for her sister, Greta opens the door.

Chapter 25 Summary: “Claudia”

Claudia enters Greta’s room and sees how “terrifying” it is, with all the mirrors on the walls. Greta introduces herself, then angrily tells Claudia that she needs to speak the truth when Claudia calls herself “Melissa.” Claudia decides to tell Greta her real name.


Greta tells Claudia that Quinn was there. She read her future, and it was “dark” with death “emanating” from her. Nick lied to the police for Quinn, which makes Claudia remark that it was nice of him; however, Greta tells her that Rosalie didn’t like it.


Greta then tells Claudia that she needs to go to Rosalie’s. Claudia asks if she means the house, but Greta tells her that she will give her no more information. She forces Claudia to leave.


Claudia decides that she is going to check out of the hotel. She passes Nick on the stairs, and he tells her that he is going to fix the leak in room 201. Claudia then leaves her keys on the desk and goes outside.


The weather is getting worse outside, as it is even colder and windier than before. Claudia looks around and spots a building out back, so she makes her way to it. When she gets close, she sees that it is called “Rosalie’s.”


Behind the restaurant, Claudia finds Quinn’s car. She looks up and sees the silhouette of Rosalie in the second-floor window. She decides that she needs to speak to Rosalie and takes Rob’s pocketknife out of her purse, then makes her way to the house. She finds that the door is unlocked and goes inside.

Chapters 16-25 Analysis

As the point of view shifts to Claudia, McFadden establishes a different voice for Claudia, contrasting her with her sister. The reader’s first introduction to Claudia is her argument with Deputy Dwyer, with Claudia trying to get more information about Derek’s death and Quinn’s disappearance. Claudia thinks how she doesn’t want to “just go home and chill until the incompetent deputy got his head out of his ass[.] […] Unfortunately, the police chief is out of town on vacation and won’t be back until Monday” (125). The change in point of view also creates a tonal shift in the novel, as Claudia is more aggressive, abrasive, and demanding than her sister. As a result, this section of the text stands in stark contrast to the fear and desperation created by Quinn’s narrative, presenting Claudia as more driven and self-possessed.


Two components of Claudia’s character further develop the theme of The Psychological Impact of Trauma and Abuse. First, like Quinn, Claudia is deeply affected by Derek’s death. As the one who found the body, she notes how, “When I close my eyes, I can still see the scene that greeted me when I stepped into the Alexander household hours earlier. I shudder. I’ll never forget it for as long as I live” (133). Regardless of how Quinn and Claudia feel about Derek, his death is a traumatic experience for both of them, emphasizing the way that his brutal death will continue to affect them. Second, Claudia’s chapters also explore the death of her and Quinn’s parents. As she visits their graves, she reflects, “sometimes I imagine what our lives would’ve been like if they hadn’t died. I would have completed college. Maybe I would be a lawyer right now, like I wanted. I would have made smarter choices in my life if I knew I had my parents backing me up” (150, emphasis added). 


Claudia’s reflections reveal a sense of dissatisfaction with her life, suggesting that she believes her parents’ deaths robbed her of the better life she could have had if they had lived. The fallout from their deaths will be a key source of motivation for Claudia throughout the text: Rather than being a source of grief, however, it instead creates jealousy and resentment toward Quinn because of everything Claudia gave up to care for her. In this way, Claudia’s character adds a new layer to this theme: She is psychologically affected by the trauma of her parents’ deaths, but her unresolved feelings make her dangerous as she seeks to lash out against Quinn.


Claudia is also an unreliable narrator, as she hides the truth about her feelings towards Derek’s death and towards Quinn. Claudia tells the reader things like, “There is one thing on Quinn’s side here, and that’s the fact that I’m pretty sure Scott is still in love with her” (126), and, “I don’t trust Scott. I don’t know what he’s going to do when he finds out that Quinn was alive and well and alone right after her husband was stabbed” (140). Quotes like these give the impression that Claudia is worried about Quinn, suggesting that she is desperately searching for her to help her avoid prosecution or to aid her escape. However, after the revelation later in the text that she was having an affair with Derek—and holds bitter resentment toward Quinn—these quotes actually convey the unreliability of Claudia’s narration. They show Claudia’s desperation not to help Quinn, but to harm her.


Claudia’s feelings towards her sister are often marked by envy, reflecting The Dangers of Jealousy as Claudia’s inner dialogue subtly reveals how much she resents the advantages she believes Quinn has had, especially when she compares her own husband, Rob, to Derek. When she considers how her life would have turned out if her parents hadn’t died, she asserts, “I doubt I would have married Rob” (150). Claudia blames even her unfulfilling marriage on her parents’ deaths—and by extension, on Quinn—as she is not satisfied with Rob. Similarly, Claudia makes constant comments about how Rob is the less satisfying husband compared to Derek, noting how he “isn’t a wealthy entrepreneur like Derek” (131, emphasis added), how “he could easily pass for ten years older since he started losing his hair” (132), and that she “would die of shock if Rob ever made the bed” (135), and more. These moments highlight the lack of fulfillment that Claudia feels in her life, thereby foreshadowing her affair with Derek that will be revealed later in the text.

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