59 pages • 1-hour read
Jaysea LynnA modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.
Content Warning: This section includes discussion of illness, child abuse (including child sexual abuse), death by suicide, and sexual abuse.
Lily is the novel’s protagonist. Born to Evangelical parents, she is the eldest sister to two brothers, Tommy and Ryan. Throughout her mortal life, Lily worked in customer service after finishing her arts degree. Lily and her family were heavily involved in their Evangelical community, and Lily was subjected to harsh and sexist teachings on “purity” and modesty. As she grew older, Lily began to clash with her church’s teachings, which drew the ire of religious leaders. When she attended a friend’s party at the age of 14, she was sexually assaulted by the friend’s older boyfriend. When she sought advice and comfort from her youth leader, she was blamed instead. From then on, she actively cut off all contact with the religious community. Through therapy, she found healing for her trauma.
At the age of 34, Lily is diagnosed with terminal cancer. Due to her inability to afford treatment, she opts to spend her remaining time with her family. When she dies, she arrives at the Celestial Lobby, where she chooses to have her life judged by Universal Judgment, rather than the Christian system, and is granted a small Paradise of her own. She eventually establishes the Hellp Desk to deal with complaining mortal souls who cause trouble as they are ushered to Hell once they pass Judgment.
While in Hell, Lily makes friends and encounters Bel through a shared online game. Love soon blooms between them. Later, Lily encounters Sharkie, a young soul who has experienced heavy trauma and abuse while alive in the mortal world. Lily becomes her guardian and later officially becomes her adoptive mother. While her newfound family establishes itself, Lily’s dream of one day becoming a biological mother makes her hesitate on whether or not to pursue reincarnation. After the war, however, Bel’s friend Lev finds a means by which she could become pregnant in the Afterlife through deification. Once the process is complete, she, Bel, and Sharkie find happiness together.
Beleth, or Bel, is Lily’s love interest. He is the son of one of the first entities in the Universe, Samael, and the first female demon, Lilith. As Lilith has had many children with different fathers, Bel is also the half-brother to several other demons and the happy uncle to a gaggle of nieces and nephews. He is the general of 85 legions of Hell and one of Lucifer’s closest friends and advisors.
Though royal by birth and officially a prince of Hell in his duties, Bel has never accepted the title as his own and has never worn his father’s crown as a result. Though he cares deeply for the well-being of Hell’s denizens, he has yet to accept his father’s decision to meet the Void and end his existence, as he fears he is a failure who let his father down. Nevertheless, Bel is a capable leader, a valiant warrior, and a capable strategist—titles that he believes he has earned in comparison to his crown. When hostile Universes attempt to invade, Lucifer often chooses to deploy Bel and his legions to safeguard their Universe.
It is through Lucifer’s interference and plotting that Bel encounters Lily and eventually falls in love with her. Impressed by what he calls her “warrior princess” spirit, Bel is able to face many of his insecurities, vulnerabilities, and self-esteem issues with Lily’s help. Though the possibility of her reincarnation and the loss of her shadows their relationship, Bel nevertheless invests himself completely and helps her with Sharkie, eventually adopting the little girl when she asks if she can call him “Dad.”
By the end of the narrative, Bel is healing from the traumas of his wartime service, which he eventually seeks to address with the help of therapists. He also embraces his father’s crown for the first time with Lily’s assistance and takes his place as a rightful prince of Hell. Though they have yet to marry and have children now that Lily has been deified, they have an everlasting future together.
Sharkie is one of the main characters of the narrative and Lily’s adoptive daughter. A young mortal soul, she lived most of her life in an abusive foster home. Like Lily, Sharkie also experienced a controlling upbringing in the midst of a religious community that sought to quell her interests and curiosity (specifically in sharks). Her pastor sexually abused her and convinced her that she was going to Hell. Sharkie grew to fear inciting any kind of “trouble.” When she found an exhibit on sharks, however, she left her foster house without advising anyone and was killed in a car accident.
When she arrives in the Afterlife, she encounters Lily, who befriends, protects, and immediately takes her under her wing. With her, she meets Lucifer, who explains how twisted the teachings she’d received about Hell were. Lily becomes her guardian, and over time, Sharkie regains her natural curiosity and sense of safety and family. She is eventually adopted by Lily, Bel, and Lucifer, and by the end of the narrative, she follows in Lily’s footsteps and works at the Hellp Desk.
Lucifer is a secondary character. As the ruler of Hell, Lucifer oversees the dispensation of Judgment to all mortal souls and has a morally inclined sense of justice. He has strong friendships and often takes part in trivia night, plays pranks on his friends, and meddles with their love lives. He is especially soft toward mistreated children, which is why he takes an avid interest in Sharkie when Lily calls on him for assistance. As Lily realizes throughout the story, Lucifer defies the mortal depiction of the devil, as he is in fact a being that exudes kindness and understanding and not the conniving evildoer that is taught in Lily’s Evangelical church. As Sharkie remarks, Lucifer is often alone as head of the Afterlife. By the end of the narrative, however, Lucifer has accepted the position of “Papa” to Sharkie and ultimately adopts her.
Asmodeus, Greg, and Lev are three secondary characters and an integral part of Bel’s family and friend group. Asmodeus is Bel’s cousin and, like him, a general and prince of Hell. Playful and often teasing Bel, he is nevertheless protective of him. He is fiercely in love with his wife Sariah with whom, by the end of the narrative, he has his first child. Like Bel, Asmodeus survives the war but is shaken by what he has endured.
Gregorith, or Greg, is Bel’s best friend. Though not a prince of Hell, Greg is the Master of Level Nine, the head of the punishment level in Hell that deals with the worst human souls. Unlike Level One and Two, which offer a therapy-type approach, Greg’s level embodies the nightmares of Christian teachings, wherein mortal souls endure torture as punishment for their actions while they were alive. Quiet, guarded, and reserved, Greg takes pride in his work but believes he is undeserving of a life of love. He is protective of Bel and often acts as his voice of reason when Bel first falls in love with Lily. By the end of the narrative, Greg struggles with his work and his identity after witnessing what Bel endured during the war.
Leviathan, or Lev, is a close friend of Bel, Asmodeus, and Greg. Like Bel and Asmodeus, Lev is also a prince of Hell. While his title is never made explicit, he oversees the administrative side of Hell and issues the famous no-sex memo throughout the administration, for which he is often teased. He takes an interest in Lily and the effect her Hellp Desk has on the overall efficiency of Hell’s front gate, and often asks her for reports. It is in the hope of evergreening this efficiency that Lev orders his employees to find a means to give Lily her dream of becoming a biological mother and discovers the process of deification.



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