44 pages • 1-hour read
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Content Warning: This section of the guide includes discussion of illness and death.
During his first day as a letter carrier, Grant met Cash, a man who knew the routes well and who helped Grant learn the system he would have to follow each day. Being a mail carrier was not as simple or easy as it seemed and involved much more than just delivering mail. He learned that he was also responsible for sorting it as it arrived into what are called “cases.” Each case was organized with slots for each address on the route, in order of the most efficient route. Grant was told that he would need to memorize the case for his route because trying to find addresses manually as he sorted each morning would take hours. It was important to do things correctly because errors could mean hours of extra work later. He was given a substitute position so that another carrier could take a vacation and was initiated into the complex world of the USPS. Looking back, Grant remembers little about the experience of casing itself, except how tedious it was. Instead, it is the people who stick out in his memory.
Grant heavily prepared for his first day solo. After driving the route with Cash the day before, he drove it again on his own after his shift, mapping out each detail along the way. He arrived on time the next morning but took longer than everyone else to case his mail; luckily, a co-worker named Kat helped him along.
Visiting each stop along his route, Grant found himself returning to places that connected him to parts of himself and his family. He delivered mail to the Corporate Research Center, where he had worked for several years, to TechLab, where his mother worked before developing dementia, drove the same road his father would take walks along, and delivered mail to the daycare where he used to take his daughter. Grant also delivered to all sorts of other companies, schools, and residences. Though he still felt lost internally, he began to feel grounded in the familiarity of Blacksburg.
Grant discusses the primary vehicle of the USPS mail carrier, the Grumman Long Life Vehicle (LLV). These vehicles, Grant notes, have a fond place in the hearts of Americans, but they are also deeply flawed. Though they do their work in organizing and delivering mail, they lack proper visibility and provide a crude, bumpy ride. LLVs do not have air conditioning, which means enduring unbearable heat in summer; Grant cites one mailman who died for this reason. He recalls how, in training, everyone was told that all accidents were their own fault and fully preventable. However, many accidents could be prevented if the vehicles were replaced with something newer and safer. He compares the vehicles to his family’s canoes, which were made by the same company and of the same aluminum, noting how aluminum can be remade without losing its integrity and arguing that it is time for LLVs to undergo this process.
A month into the job, Grant was finally given a rural route as a substitute for a regular carrier named Wade. The route was long and involved gravel roads, areas without cell service, and hours of isolation. Grant rode along with Wade for two days and saw how Wade cared about the people on his route, befriending them and bringing them upgraded mailboxes to help them receive their parcels. It occurred to Grant that he was not a regular and that being a substitute was never going to be the same.
Still, Grant was confident and felt ready for the new challenge. He was required to supply his own vehicle, so he borrowed an SUV that belonged to his wife’s grandmother. On his first day alone, Grant attempted to drive from the right-hand side of the vehicle so that he could deliver the mail more quickly. He ended up careening down a hill and nearly hitting a tree but managed to brake at the final moment. The experience alerted him to just how inexperienced he really was.
Grant came to rely on a co-worker named Kat, a middle-aged woman who was married to another mail carrier and to the postal service itself. She was a dedicated worker and supportive friend who helped Grant by splitting his route with him and helping him case his mail in the mornings. She also helped Grant become more comfortable driving from the right-hand side of the vehicle. Wade loaned Grant one of his work vehicles, which made the job a little easier, but Grant was still overwhelmed by the demands of the work. One day, he neglected to notice that a house on his route was marked “vacant” and went to deliver mail there. He stuck it in the mailbox only to discover a massive hornet’s nest. Grant managed to drive away in time, but the experience terrified him and made him question whether he should continue the job. It was Kat who reminded Grant of why he took on the position in the first place, helping him to fight another day.
These chapters continue to contextualize Grant’s narrative within the physical and cultural landscape of Blacksburg, Virginia, as well as the broader Appalachian region. His route encompasses locations that are deeply intertwined with his personal history and family connections, and these familiar places provide a sense of continuity even as Grant navigates the uncertainty of his new career. They thus emphasize the theme of Confronting the Past and Coming Home Again. As he observes, “I was delivering mail to my past self” (71)—a metaphor that suggests he is communicating with that past self and thus actively renegotiating his identity amid the familiar surroundings. Through this interplay of past and present, Grant shows the intimate connection between place, memory, and identity and emphasizes the tension between returning home and forging a new life within familiar but changed surroundings.
Grant employs a variety of rhetorical strategies to challenge stereotypes about postal work, particularly the assumption that mail delivery is simple or effortless. He dispels these myths through a combination of factual detail and personal reflection, noting that “only some people will have the grit, intelligence, and real-world problem-solving skills to be letter carriers. […] It is an invisibly difficult job, which is why it should be better compensated” (59). This argument stresses the intellectual and physical demands of the profession while simultaneously critiquing the way it is undervalued. He extends this analysis to the USPS Long Life Vehicle (LLV), which becomes a symbol of both the institution’s systemic weaknesses and the fortitude of its employees. He describes the LLV as “the universal fix-it-all adhesive that keeps the USPS running” while honestly noting its limitations (77), such as absent air conditioning, bumpy rides, and visibility issues. By exploring both the vehicle’s limitations and utility, Grant connects the mechanics of the job to broader notions of resourcefulness and perseverance, noting that even recycled aluminum from these vehicles “can be transformed from obsolescent junk into something new and better” (84). Positioning himself as a reflective critic of the systems within which he operates, Grant makes a case for The Necessity of Civic Institutions like the USPS.
These chapters further explore the conflict between man versus world and man versus self. While Grant expresses confidence in his growing abilities, he also acknowledges moments of vulnerability that develop the theme of Finding Oneself Through Embracing Imperfection. He experiences a sense of being “lost in layers of time and space, but also as at home as [he] had ever been” (72), reflecting the paradoxical combination of familiarity and disorientation inherent to working in his hometown. The challenges he faces, such as hornet encounters and a near accident, lead to personal growth in the form of humility; he comes to recognize that excellence is not innate but cultivated through perseverance. Simultaneously, Grant observes the exceptional endurance and spatial memory of his colleagues that allow them to navigate complex rural routes successfully. These insights illuminate his gradual development, both in competence as a letter carrier and in understanding the deeper significance of the USPS in sustaining communities.



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