44 pages 1-hour read

Mailman: My Wild Ride Delivering the Mail in Appalachia and Finally Finding Home

Nonfiction | Autobiography / Memoir | Adult | Published in 2025

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Introduction-Chapter 5Chapter Summaries & Analyses

Content Warning: This section of the guide includes discussion of illness, cursing, graphic violence, racism, and death.

Introduction Summary: “Overture: Your Tax Dollars at Work”

Steven Starring Grant worked as a USPS mail carrier in 2020, during the height of the pandemic and amid a great deal of political tension in the United States. He took the job out of desperation, and while it was tedious and grueling at times, it also brought him back in touch with his country, himself, and his roots. It gave Grant an opportunity to peer into American culture in a way many never do, and it gave him a sense of purpose, as he became many people’s only link to the outside world. Grant prided himself on bringing people their packages, however important or seemingly trivial. He recalls delivering a sword to one man in the Appalachian mountains, where Grant grew up. The man had been waiting years to buy it, and finally having it was a dream realized. Grant felt grateful to be part of moments like this and to be of need during a time of mass crisis and uncertainty.

Chapter 1 Summary: “Fuck City”

Grant was on his way to a meeting in New York with a marketing firm when he received a call from his boss, saying that their client was cancelling. This was a common occurrence at the time, as businesses tried to protect themselves from the economic effects of the pandemic. Grant was left sitting at the airport in a place he calls “Fuck City,” where he had no clue what to do or where to go. He had a wife and two children, as well as prostate cancer to treat. He needed to find different work soon: His career in marketing was no longer a viable option at a time when people were only buying what they needed. Grant needed a new approach.

Chapter 2 Summary: “Two Four Zero Six Zero”

Blacksburg, Virginia, uses zip code 24060. It is seated in a valley of the Appalachian Mountains and is the place where Grant grew up. He and his wife decided to move back there to raise their daughters, and Grant expected to return to the same quaint, personality-filled town he knew growing up: a place of economic equality and a general contentment. Upon returning, however, he found that Blacksburg had changed; it was more corporate, more superficial, and more politically divided. Grant’s family had lived in Virginia and West Virginia since the late 1700s, and like many Virginians, Grant took pride in his home state; however, the sense of connection he sought by returning there was seemingly nowhere to be found.

Chapter 3 Summary: “Motivated Reasoning”

Grant found himself applying for and taking the aptitude test for a position as a rural mail carrier. The posting indicated a minimum of one day a week and guaranteed health care, and after some convincing, Grant’s wife, Alicia, agreed that it would have to suffice for now. Grant took a serious cut in pay but was enticed by the idea of a new adventure. Local jobs were difficult or impossible to find, and when he was hired, he knew that he had to take the position. Grant and his family could all sense that something important or life-changing was going to come of this decision.

Chapter 4 Summary: “Two Kinds of People”

The two weeks of training were an opportunity both to learn the work and to meet new people. Grant befriended an elderly woman named Jackie, who immediately opened up to Grant about having a gun in her purse and being shot in the arm by an ex. She bragged once about showing her gun to a Black man who passed her on the highway and scaring him into slowing down. Grant trusted Jackie regardless of this, seeing her as an embodiment of the Appalachian grit and resilience that he had always loved and admired. When Jackie would bring up dark moments of her past, however, Grant never knew how to react; it reminded him of how helpless he felt seeing his father’s trauma after the shooting at Virginia Tech (where Grant’s father worked as a professor). Grant told his father about Jackie, and his father commented on what he saw as the stupidity of Appalachian people—something he was only “allowed” to say because he was Appalachian himself.

Chapter 5 Summary: “Without Any Mental Reservation”

Along with the other successful trainees, Grant stood by an American flag and swore an oath to adhere to the obligations of his position and to the United States government. He felt a strong sense of patriotism in a deeper, more purposeful way than he ever had before: Swearing a sacred oath to protect and serve his country brought out a strong sense of love for his country that he thought was no longer within him.

Introduction-Chapter 5 Analysis

Stephen Grant’s memoir opens with a vivid sense of place and culture that immediately situates the narrative within the Blue Ridge Mountains of Appalachia, the region where he grew up and to which he returned during the pandemic. The setting is geographically significant and culturally rich, reflecting both natural beauty and the weight of personal history. This establishes the theme of Confronting the Past and Coming Home Again


However, the narrative is also set in 2020, at the height of the COVID-19 pandemic, which renders strange what was once familiar. Grant describes the countryside and the nation itself as “alien and distant” during his deliveries, calling it “all bandit country” (2). This hyperbolic depiction of the pandemic-stricken landscape establishes both the literal and symbolic challenges he faces, situating his role as a mail carrier in a time of national crisis. The memoir’s conflict will take the form of both man versus world and man versus self: Grant struggles with the changes in his hometown, but these changes mirror his sense of personal alienation. At multiple points, he expresses spiritual disorientation, admitting he is “lost in the sense that [he] [doesn’t] know what [he’s] doing, lost in confronting the reality of being back in [his] hometown at fifty years of age, delivering the mail” (2). Isolated and navigating a career change, he experiences social and existential challenges. The liminal space he occupies during this period, which he dubs “Fuck City,” amplifies the tension between personal limitations, family responsibilities, and national crises.


Yet those very tensions and challenges are ultimately what would reconnect Grant to himself, his work, and his country. Grant’s writing uses a variety of rhetorical strategies, particularly hyperbole, to convey his personal transformation and the stakes of his work. He frequently elevates the seemingly mundane tasks of mail delivery into a profound act of service, emphasizing that he was “the goddamned mailman” (7); the cursing punctuates the job title, suggesting its importance and uniqueness. Indeed, Grant positions himself as a figure of importance, writing of his transformation into “a flag-wearing, sworn federal officer in a position of trust, the duly appointed agent of the United States government in a time of national crisis, the dedicated and beloved civil servant of the people” (7). The emphasis Grant lays on his duties suggests how the role expanded his perception of himself; as he puts it, his time delivering mail was “the deepest trip into the heart of the American experience that I have ever had the grace to take. It expanded my soul” (6). The combination of physical labor, civic responsibility, and reflective awareness allowed Grant to reconnect with the region, his family history, and the idea of coming home. This establishes a second important theme: The Transformative Power of Work.


The people and objects Grant describes encountering reinforce the memoir’s major ideas. Individuals like Jackie, a friend at training who survived traumatic experiences, mirror Grant’s own trauma connected to his father and the Virginia Tech shooting, creating parallels that emphasize resilience and the Appalachian grit that Grant admires. The symbolism of his 2001 Ford Explorer, his closest companion on the route, reflects stability, loyalty, and continuity, while the sword he delivered embodies hope and restoration, representing how the right object can “make a broken world whole again” (4). Grant also engages with Appalachian stereotypes, celebrating the region’s endurance and work ethic while simultaneously acknowledging his father’s authority to critique local cultural norms. In doing so, he demonstrates his own efforts to reconcile his identity with his cultural roots.

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