33 pages 1-hour read

Premium Harmony

Fiction | Short Story | Adult | Published in 2009

A modern alternative to SparkNotes and CliffsNotes, SuperSummary offers high-quality Study Guides with detailed chapter summaries and analysis of major themes, characters, and more.

Character Analysis

Content Warning: This section of the guide includes discussion of death, animal death, racism, and substance use.

Ray Burkett

Ray is the protagonist of “Premium Harmony,” which begins with him in the midst of a marital stalemate that predates the story. The argument “has circularity […] like a dog track […] they’re like greyhounds chasing the mechanical rabbit” (53), suggesting that Ray feels caught in a perpetual loop, chasing after some artificial token that he knows to be fake but that drives him forward anyway. The couple’s current action is an errand rather than a destination, increasing the sense that they are not really going anywhere. Within this circuit, the limited third-person narration sticks close to Ray’s idioms and self-justifications so that the narrative’s first framing of him is the framing he uses to understand himself. He imagines marriage in strategic terms, “like a football game and he’s quarterbacking the underdog team” (54), which is a self-mythology that nevertheless betrays his fatigue and yearning for tactical control. 


Roy is a round and dynamic character, his arc catalyzed by an abrupt shift from bickering to bereavement when Mary dies. As husband shifts to widower, his grievance dissolves into a grief that is at once sincere and symbolically tainted by his habits (the smoking that Mary complained of and that he embraces in the story’s closing moments). By the end, the narrative has charted an emotional journey from bitterness to a new kind of self-recognition, bleak and compromised, that the story allows Ray only in passing. 


That recognition centers on Ray’s primary conflict. Agency and passivity wrestle inside him, characterizing his approach to both his marriage and life overall. The story makes that struggle visible by showing how external systems and internal vices overrule his intention. He wants to command the day, yet his marriage feels like that “dog track,” and his finances are precarious. He seeks small exertions of control, like the petty satisfaction of parking so close that Mary must squeeze between cars, but the world answers with a demonstration of how little control he has over his life via The Absurdity of Death Intruding on the Mundane. When Mary collapses, the narration captures the shallow refuge of posture over action: He does not want to look “like a spectator” but fears that this is the case (59). The EMTs arrive and move through a ritual that makes Ray’s passivity clearer. The system scripts his next steps, asking him set questions and then sending him to the mortuary as he realizes that his dog has died as a result of his own actions. 


What Ray clings to at the end reveals how he comes to terms with powerlessness. He buys the cigarettes whose brand mocks the life he has lost, and he “smokes all the way to the hospital with the windows shut and the air-conditioning on” (63). This is not acceptance or resolution. Rather, Ray converts the only thing he can still control, his breath and his body, into a punishment, pretending that his life and identity are still his to define.

Mary Burkett

Mary is constructed through distance—even her death occurs “offscreen”—creating both her pathos and the story’s ethical friction. Because the narration follows Ray’s perspective, Mary’s characterization is beholden to his framing. She is near and yet inaccessible, a presence that resists interior access. For instance, the opening exposition regarding her marriage to Roy unfolds through the lens of his grievance; they relitigate “the same argument” over and over again (53). Similarly, Ray’s perspective mediates the discussion of the couple’s infertility, which becomes a medical verdict delivered without her feeling attached to it. That it is “her problem” suggests both Ray’s emotional detachment (it is not “their problem”) and his faintly accusatory stance on the issue. Ray’s initial response to her death solidifies the impression of distance: When Ray kneels beside her, he insists that she is “healthy as a horse” (58), a line that is pointedly untrue and suggests that Ray has no idea about his wife’s true state of health. Mary thus exists as the object of Ray’s observation, rebuke, and logistical negotiation, not as a voiced subject whose private troubles might undo his version of events. 


Mary’s “vices,” as Ray catalogs them, mirror his, and this symmetry becomes their battleground as they avoid addressing their anxieties—about each other, about their lives, etc.—directly. She buys Little Debbies and hides a secret stash that Ray exposes with relish because it proves his point about her weight and about hypocrisy. She lashes back with the accusation that he was “snooping,” an accusation of violation that also reveals the shame of being found out. However, the exchange has as much to do with Ray’s shame as hers: He is ashamed of smoking cheap cigarettes and weaponizes this against Mary. Their habits suggest several levels of emotional displacement: Both seek to manage fear and love through consumption, and both have habits that they can police in the other and excuse in themselves. The dog, Biznezz, sits at the center of this economy of substitutes. From Ray’s perspective, the dog is Mary’s tacit compromise on their childlessness. He hates that she calls the dog her “baby,” viewing this as a subtle dig at their marriage. 


Mary’s absence is multiplied by the loss of the creature through which she expressed unembarrassed love. Ray’s immediate recognition that he can now “smoke right there at her dining-room table” exposes how Mary functioned as the only effective constraint on his self-destruction (62). In that sense, Mary’s character is defined not by psychological exposition but by the space she has left. Her wants are simple within the story’s terms—a birthday ball that is the right color and a house that can be sold—yet her disappearance collapses the fragile scaffolding that Ray both resented and relied on.

Mr. Ghosh

Like Mary, Mr. Ghosh is rendered entirely through Ray’s eyes, and that filter makes him a compact study in racism, projection, and small-town belonging. The first characterization that Ray receives is visual: Mr. Ghosh is “a dark-skinned man in khaki pants and a white shirt” (57). Though he is wearing a name tag, Mr. Ghosh’s skin color is the first thing Ray notices. The tag confers authority inside the store, but his race marks him as slightly apart in Ray’s eyes. Similarly, when Mr. Ghosh admits that he administered artificial respiration, Ray imagines his mouth on Mary’s and recoils at the image of a “dark-skinned man” in intimate contact with his wife (57). These passages tacitly expose Ray’s unconscious racism, which he will later try to launder when he wonders if Mr. Ghosh is sleeping with the clerk and insists that his disapproval would not be “because of Mr. Ghosh’s brown skin” (60-61), only because of the age gap—an insistence that implies the opposite. The store becomes a microcosm of small-town America, in which a man of color holds local authority and extends real care yet is seen through lenses that foreground his skin and his “foreign” name.


As events worsen, Mr. Ghosh is the closest thing the scene has to an authority, and the story aligns his limits with a broader powerlessness rather than personal failure. He has the keys, the phone, and the uniform of responsibility. He calls 911, tries CPR, and then manages the spectacle by policing the edges of the crowd. He grabs a souvenir T-shirt “to cover her face” and then chases teenagers from the window as they voyeuristically stare at Mary’s prone body (58). When the EMTs arrive, Mr. Ghosh’s role shrinks to the pragmatic courtesies of hospitality. The result is a portrait of a local manager whose competence is bound by the retail space he oversees. His gestures of humanity are filtered through the store’s commercial logic, which is all the town has available as a social language. He hands Ray a purple ball “on the house” and then sodas “also on the house” (61), gifted items that carry a weight of sympathy that they were never designed to bear and thus come across as both sincere and inadequate. 


Later, when Ray returns for cigarettes, Mr. Ghosh’s “generosity doesn’t stretch that far” (63). In the story’s portrayal of Poverty and Small-Town Discontent, even compassion has to be reconciled with margin and policy, especially once the emotional turmoil of the moment has passed and order has seemingly been restored. The story uses Mr. Ghosh to show how, in a consumer landscape, solace is offered in the units of commercial exchange.

The Old Man

An unnamed old man offers empathetic grief amid the fluorescent horror of Mary’s death in the Quik-Pik. In doing so, he locates Ray’s shock within a wider, quieter American context. He is introduced without a name and with a spare physical description, “a thin old man without much hair” (57), which suits his function as an everyman witness. 


The old man speaks precisely when Ray needs a path through bewilderment. After the EMTs declare Mary dead, the little circle of people that remains performs community in the only way available: They share snacks and stories, and the old man offers his own loss. His wife “went in her sleep” (61), he says. Like Ray, he was caught off guard by the suddenness of his wife’s death, and the starkness of his words suggests that he is still coming to terms with what happened. Implicitly, the speech encourages Ray to vocalize his own shock, suggesting that what has arrived for Ray is an old story that many have had to tell, not because they wanted to but because telling is how one processes such events. The old man’s words position grief as common without diminishing it; instead, the old man’s witness suggests a scale against which Ray’s hurt is both ordinary and immense. 


Ray, however, refuses to acknowledge that death is everywhere. Indeed, the relationship between Ray and the old man is defined by an asymmetry that becomes the point. Besides giving Ray a model for how a widower might express his emotions, the old man even performs small helpful acts, like holding the door while the EMT wheels in the “rolling deathbed,” a grim task that no one asked him to do, which makes it more tender. Ray receives these offerings and lets them pass. He does not ask the man’s name, the narration does not supply it, and the moment of communion fades into the next administrative step. When “customers are coming in again” (62), the old man drifts out of the story to allow the important commerce to resume, leaving Ray to discover Biznezz’s body and to return to his cigarettes. Ultimately, he is a figure of a possible future for Ray; he is a man who still “can see [his wife] laying there on the sofa” but who has learned to carry that image without spectacle (62). Ray’s refusal or inability to engage with him more fully is consistent with Ray’s character: defensive and inward.

blurred text
blurred text
blurred text

Unlock analysis of every major character

Get a detailed breakdown of each character’s role, motivations, and development.

  • Explore in-depth profiles for every important character
  • Trace character arcs, turning points, and relationships
  • Connect characters to key themes and plot points