52 pages 1-hour read

The 21 Indispensable Qualities of a Leader: Becoming the Person Others Will Want to Follow

Nonfiction | Reference/Text Book | Adult | Published in 2013

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Discussion Questions

General Impressions

Gather initial thoughts and broad opinions about the book.


1. Maxwell structures this book around 21 discrete qualities rather than presenting an integrated model of leadership. Did you find this modular approach helpful or fragmented? How did it compare to other leadership books you’ve encountered?


2. How would you characterize Maxwell’s tone and assumptions about his readers?


3. Compared to contemporary leadership literature that often emphasizes systems thinking, emotional intelligence, or organizational culture, what did you think of Maxwell’s focus on individual character development?

Personal Reflection and Connection

Encourage readers to reflect on how the book relates to their own life or work and how its lessons could help them.


1. Which of the 21 qualities resonated most with you as an area of personal strength? How has that quality contributed to your effectiveness in leading others, and what might happen if you developed it even further?


2. Maxwell argues that character limitations ultimately cap a leader’s potential regardless of talent. When you consider your own trajectory, can you identify moments where internal character issues—rather than external circumstances or skill gaps—held you back from opportunities or damaged relationships?


3. Several chapters discuss qualities that require vulnerability—servanthood, teachability, admitting mistakes. Which of these feels most uncomfortable or risky to you in your current environment? What does that discomfort reveal about your workplace culture or your own fears?


4. Maxwell uses the concept of “destination disease” to describe leaders who stop learning after achieving success (144). Have you experienced this plateau in your own development—a period where achievement led to complacency? What circumstances either pulled you out of that stagnation or kept you there?

Real-World Relevance

Prompt readers to explore how the book fits into today’s professional or social landscape.


1. Maxwell published this book in 1999, before social media, remote work, and today’s emphasis on diversity, equity, and inclusion in leadership. Which of his principles feel timeless, and where do you notice gaps or outdated assumptions that might limit the book’s relevance for contemporary leaders?


2. The book emphasizes individual character development as the primary path to leadership effectiveness. How does this focus align with or diverge from current conversations about systemic barriers, organizational culture, and structural factors that affect who gets to lead and how effectively they can do so?


3. Maxwell’s examples predominantly feature men, Western contexts, and traditional hierarchical organizations. To what extent do you think his 21 qualities apply across different cultural contexts, gender experiences, or organizational structures (flat hierarchies, collaborative networks, volunteer organizations)?

Practical Applications

Encourage readers to share and consider how the book’s lessons could be applied to their personal/professional lives.


1. Several chapters emphasize the importance of addressing one quality thoroughly before moving to the next. If you were to select a single quality to focus on for the next three months, which would you choose and what concrete practices would help you develop it? What kind of accountability or support would increase your likelihood of follow-through?


2. Maxwell suggests that sustained service can reshape attitude over time—that leaders who initially resist serving others can develop authentic servant mindsets through committed practice. If you struggle with servanthood or find it feels inauthentic, what specific acts of service could you commit to as an experiment, and how would you measure whether the practice is genuinely shifting your internal orientation toward others?

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