Chapters 1-2

Reading Check

1. Personality Ethic (Chapter 1)

2. Character Ethic (Chapter 1)

3. Paradigm shift (Chapter 1)

4. Knowledge, skill, and desire (Chapter 2)

Short Answer

1. It is the balance between production and production capability. (Chapter 2)

2. The second group represents interdependence and public victories. (Chapter 2)

Chapters 3-4

Reading Check

1. They are proactive. (Chapter 3)

2. Reactive people (Chapter 3)

3. Circle of influence (Chapter 3)

4. They begin with the end in mind. (Chapter 4)

5. A mission statement (Chapter 4)

Short Answer

1. Covey suggests people spend less time worrying about things (Circle of Concern) and instead focus on what can be changed (Circle of Influence). (Chapter 3)

2. The alternative is to create by design. (Chapter 4)

Chapters 5-6

Reading Check

1. They put first things first. (Chapter 5)

2. A quadrant approach that establishes priorities (Chapter 5)

3. Public Victory (Chapter 6)

4. Interdependence (Chapter 6)

Short Answer

1. The best way is to delegate those goals to someone else. (Chapter 5)

2. This is an investment that one makes in a relationship with another person. (Chapter 6)

Chapters 7-8

Reading Check

1. They think “win/win.” (Chapter 7)

2. An outcome in which both negotiating partners get something they want (Chapter 7)

3. They seek first to understand, then to be understood. (Chapter 8)

4. Empathic (Chapter 8)

Short Answer

1. It is an escape clause that allows people to bow out of a negotiation without making a bad deal or feeling pressured to get what they want at any cost. (Chapter 7)

2. You should engage emotionally with your listeners first, then offer your ideas or solutions. (Chapter 8)

Chapters 9-11

Reading Check

1. They synergize, using the previous habits to harness the contributions of everyone in the group. (Chapter 9)

2. They “sharpen the saw,” or take care of themselves so that they can perform at their best. (Chapter 10)

3. Renewal (Chapter 10)

4. Achieving unity (Chapter 11)

Short Answer

1. You must develop trust within the group first. (Chapter 9)

2. It comes from the inside out. (Chapter 11)