Adrian listens to a voicemail from Dolly about the mobile phone. Dolly clarifies that the phone is not hers and directs him to her boss, Jonathan Baxter. Adrian calls Jonathan, who explains that he gave a box of old work phones to his son, Matthew.

Remembering Jane was on a date with a man named Matthew, Adrian asks Jonathan if his son has a female friend with mismatched eyes. Jonathan agrees to ask Matthew. Feeling he is making progress, Adrian tells Luke he has a promising lead in his search for “Jane.”

Later that month, Adrian meets Caroline for dinner. He questions her about her boyfriend, Paul, then confronts her about the ovulation sticks he found in her bathroom.

Caroline admits she has undergone fertility tests and stopped using contraception without telling Paul. She expresses anxiety about their blended families and history of leaving partners. When Adrian dismisses her worries, Caroline becomes angry, reminding him that his actions have consequences and stating that Maya died. Adrian denies any responsibility for her death.

Back at the flat, Luke regrets sleeping with Charlotte, who is now texting him frequently, assuming they are back together. He suspects she sent the poison-pen e-mails to Maya out of jealousy. When Adrian returns, he asks Luke if he blames Adrian for Maya’s death.

Luke confirms Adrian’s actions were a factor. He then reveals that he and Maya had a close friendship and that Maya often confided in him, admitting she felt like a “spare part” in the family. Shocked, Adrian questions his past choices and wonders if he should have stayed with Caroline.

In a flashback to March 2011, Maya’s period confirms she is not pregnant. Soon after, she reads an anonymous e-mail mocking her new haircut and claiming that everyone in the family hates it. Maya pulls up the text chain with Cat when Maya had sent a photo of the new haircut and Cat had responded that she looked gorgeous. She texts Cat asking if she showed the photo to anyone else. Distraught, Maya meets her friend Sara for drinks and confesses she is miserable and has fallen in love with Luke.

Back at home, Maya suggests to Adrian that they stop trying for a baby, admitting she is unsure their marriage is working. He dismisses her concerns as drunken ramblings and goes to bed. Later, a text from Cat reveals that only Luke had seen a photo of her new hair. Believing that Luke made the cruel comment about her hair behind her back, Maya feels betrayed.

At his apartment, Adrian takes down the Board of Harmony. Otis and Beau notice what he’s doing, and Otis expresses intense hatred for the board and Maya’s attempts to manage their lives, leading Adrian to briefly suspect him of sending the emails.

Adrian’s thoughts are interrupted by a call from Jonathan Baxter, who confirms his son Matthew’s roommate is a woman named Abby with mismatched eyes. Adrian goes directly to her office building. When a receptionist says Abby is out, he finds a bench across the street and decides to wait.

Luke visits Cat at Caroline’s house, where she is babysitting their siblings, Pearl and Beau. Luke confesses to Cat that he slept with Charlotte and suspects she sent the anonymous e-mails to Maya. Otis overhears them and asks what they’re talking about, but Luke proposes they all go out to Nando’s.

At the restaurant, Otis claims Maya died by suicide because she was in love with someone else, information he says he learned from a woman who knew the man. Realizing he has said too much, Otis flees. Luke chases him but can’t find him anywhere. Back inside, Cat discovers Otis left his phone behind.

While waiting outside the office, Adrian spots Abby. He confronts her, calling her “Jane.” Abby initially feigns ignorance but agrees to speak with him later and tell him everything she knows after he mentions “unsettling developments” regarding Maya’s death.

They arrange to meet at a pub at seven o’clock. Before she leaves, Abby warns Adrian that he may not like what she has to reveal about Maya.

After failing to find Otis, Luke returns to Caroline’s house. He and Cat coordinate a search. Cat calls Caroline, while Luke calls Adrian to report his brother is missing.

Adrian tells Luke he has found “Jane,” whose real name is Abby, and is meeting her in an hour. He insists he cannot reschedule but promises to keep his phone on. Luke is angry that his father is prioritizing the meeting over his missing son, but agrees they need to know what Abby has to say.

In a flashback to an Easter holiday in April 2011, the family stays in Suffolk. Luke arrives with his ex-girlfriend, Charlotte, who has invited herself. In private, Luke compliments Maya’s haircut, making her realize he could not have been the source of the cruel e-mail. Maya reflects that her marriage was a mistake and feels alienated, noting Beau’s subtle rejection of her.

Later, Charlotte approaches Maya and offers passive-aggressive sympathy for her infertility. Her friendliness turns cold, and she asks if their situation is a competition, confirming Maya’s suspicion that Charlotte sees her as a rival for Luke.