Who Is Government?: The Untold Story of Public Service

Michael Lewis

61 pages 2-hour read

Michael Lewis

Who Is Government?: The Untold Story of Public Service

Nonfiction | Book | Adult | Published in 2025

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Essay 5Chapter Summaries & Analyses

Essay 5 Summary: “Geraldine Brooks, ‘The Cyber Sleuth’”

In her essay “The Cyber Sleuth,” Geraldine Brooks introduces Jarod Koopman, a multifaceted individual who serves as the Executive Director of Cyber and Forensics for the Internal Revenue Service’s Criminal Investigation division. Brooks begins by describing Koopman teaching Brazilian Jiu-Jitsu in Hamburg, New York, demonstrating how this martial art allows a smaller person to overcome a larger opponent—a metaphor for his professional work tracking down powerful criminals through digital means.


The essay highlights how Koopman and his cybercrime team have achieved remarkable successes largely unknown to US citizens. Their accomplishments include rescuing numerous children from sexual abuse, seizing hundreds of thousands of child exploitation videos, arresting hundreds of alleged pedophiles, and intercepting cryptocurrency destined for terrorist organizations including Hamas, Al-Qaeda, and the Islamic State. Their work also led to the prosecution of Changpeng Zhao, head of the world’s largest cryptocurrency exchange, Binance, for regulatory violations. Over a decade, the team has recovered more than $12 billion for crime victims and the US Treasury.


Brooks contrasts these achievements with the negative public perception of the IRS, noting that even the IRS Commissioner Danny Werfel acknowledges the agency’s unpopularity. She explains how anti-tax sentiment led to budget cuts that reduced the IRS workforce to levels not seen since the 1970s, despite population growth and increased tax filings. The agency struggled with outdated technology and accumulated backlogs of paper returns, resulting in poor service. IRS criminal investigators, comprising just 3% of IRS personnel, became particular targets for critics: Some politicians and media figures characterizing them as dangerous threats to average citizens.


The essay provides background on Koopman’s upbringing in New York’s Finger Lakes region in a family with military and police traditions. A talented lacrosse player and mathematics student, Koopman attended Nazareth University in Rochester on an athletic scholarship, majoring in accounting. Brooks portrays his home life with his wife Carly, a middle school English teacher, and their two teenagers, emphasizing his diverse interests including wine collecting, hunting, and vintage car restoration. Koopman discovered his career path when a fellow accounting student described accompanying IRS agents on a raid. After graduating in 2001, he joined the IRS and initially handled white-collar crimes like investment fraud. Despite initially resisting management roles, he found satisfaction in leadership positions that allowed him to support other agents in their investigations.


Around 2012, Koopman and agent Chris Janczewski began exploring cryptocurrency, purchasing Bitcoin to understand its mechanics. Brooks explains cryptocurrency’s idealistic origins following the 2008 financial crisis and its functioning as a decentralized financial system. However, while Bitcoin enabled transactions without third-party intervention, it also attracted criminals seeking to hide illicit activities.


The essay details several significant cases. In one, agent Gary Alford uncovered the identity of “Dread Pirate Roberts,” creator of the dark web marketplace Silk Road, by finding early internet posts that revealed his email address. In another case involving a child exploitation website called “Welcome to Video,” agents discovered the server location through an unmasked IP address in the site’s code, leading to the arrest of its operator and hundreds of users, as well as the rescue of children being abused.


In addition, Brooks describes how the team intercepted cryptocurrency donations intended for terrorist organizations by secretly taking over their donation websites. Another major case involved the cryptocurrency exchange Binance, which operated without proper regulatory oversight, facilitating money laundering for criminals and sanctioned entities. After years of investigation, Changpeng Zhao pleaded guilty to failing to maintain an anti-money laundering program, receiving a prison sentence and paying a substantial fine, while Binance paid one of the largest criminal settlements in history.


The essay concludes by discussing the challenges Koopman faces in retaining talented staff who can earn significantly more in the private sector. Despite this, Koopman remains committed to public service. Brooks notes that even at a cybersecurity conference, few attendees knew about the IRS’s role in fighting cybercrime, yet Koopman sees advantages in operating below the radar, allowing him to continue his work quietly dismantling criminal enterprises.

Essay 5 Analysis

Geraldine Brooks presents a nuanced portrait of Jared Koopman, an IRS cybercrime investigator whose work epitomizes government service beyond public recognition. Brooks frames her essay with Koopman teaching Brazilian Jiu-Jitsu, establishing a metaphor that permeates the text: how a smaller, less celebrated agency can overcome much larger adversaries through technique and persistence. This opening creates a structural foundation for the essay’s exploration of how unsung government workers protect citizens from digital threats. Brooks juxtaposes Koopman’s extraordinary professional accomplishments—from rescuing children from abuse to recovering billions in stolen funds—with the persistent negative perception of the IRS among citizens. The contrast between public perception and actual impact forms a central tension throughout the essay, inviting readers to reconsider their assumptions about government service.


Brooks illuminates The Invisible Stewardship of Public Service as theme by highlighting how Koopman and his team work tirelessly to protect citizens, yet remain largely unknown to the public they serve. The essay documents recovery of more than $12 billion for crime victims and the US Treasury, the rescue of 23 children from sexual abuse, and disruption of terrorist financing—all accomplished by a small team operating with limited resources. Brooks reveals how these civil servants continue their mission despite budget cuts, political attacks, and opportunities for much higher compensation in the private sector. Their commitment to public welfare over personal recognition or financial gain represents a form of stewardship rarely acknowledged in public discourse about government.


Highlighting The Essential but Unseen Machinery of American Democracy as a theme, Brooks reveals how government functions beyond public view to maintain safety and systemic integrity. She illustrates how Koopman’s team operates as a critical but invisible component of democratic infrastructure, protecting financial systems, preventing terrorist financing, and bringing criminals to justice. Brooks connects the IRS’s work to the broader functions of government through IRS Commissioner Werfel’s observation: “Government touches you a hundred times before breakfast, and you don’t even know it” (150). The essay positions the cybercrime unit as defenders of democratic systems, intercepting cryptocurrency headed to terrorist organizations and ensuring that even decentralized financial innovations remain within legal frameworks. Brooks demonstrates how this unseen machinery upholds justice by documenting how Koopman’s team exposed corruption within their own ranks, prosecuting law enforcement officers who had stolen from the Silk Road investigation—reinforcing the principle that no one stands above the law in a functioning democracy.


Brooks structures her essay through deliberately juxtaposing the personal and professional aspects of Koopman’s life, creating layers that humanize government service. She opens with Koopman teaching martial arts and later returns to his family life, wine collecting, and truck restoration—presenting him as a multidimensional person rather than a faceless bureaucrat. This structure serves to dismantle stereotypes about government employees by presenting Koopman’s relatable interests alongside his professional dedication. Brooks incorporates elements of investigative journalism, weaving explanations of complex technological concepts with narrative reconstructions of major cases. The essay moves chronologically through Koopman’s career while using specific cases as anchors for explaining the evolution of cryptocurrency crime and enforcement techniques. This structure creates a balance between technical explanation and human interest that makes complex digital forensics accessible without simplification.

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