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Arleen and her sons settle into the downstairs apartment she rented from Sherrena in the dilapidated house on Thirteenth Street. The previous tenants left some furniture and a refrigerator behind, and she uses paint found in the basement to repaint the interior. Jori, her oldest son, makes new friends, but Jafaris, who has asthma, displays behavioral and learning issues. Still, they make the best of it and even get a cat, Little, who the boys love to watch kill mice.
Arleen has six kids with three different men, but only the two youngest live with her. She never graduated high school and has been relegated to off-and-on employment before getting on welfare. When she was younger, she briefly lived in public housing, which means her rent was only 30% of her income, but she moved out and now almost all her money is spent on rent. To return to public housing now, however, would require years on a waiting list and paying financial penalties to the Housing Authority. Plus, she now has evictions on her record, which would count against her application.
Although the upstairs apartment was empty when they moved in, a new tenant, Trisha, soon arrives. She is twenty-four and an SSI recipient, and she’s had to hire Belinda Hall as her representative payee for rent because Trisha has been proven incapable of doing this on her own. Belinda charges $37 a month for this service and at the time has 230 clients, whose rent typically takes 70-80% of their monthly benefits. Sherrena has just recently started working with Belinda and says about her, “I’ve been helping this girl as much as possible because I want her to fill up my properties […] The rent comes directly from her every month. So that’s a damn good situation to be in” (61).
Arleen is already behind on her rent after Sherrena lent her several hundred dollars to help pay for her sister’s funeral. Plus, she missed an appointment with her case worker—the notice was likely sent to an old address—which causes her benefits to be reduced. When Sherrena tells Quentin this, he says, “Story of they life” (63).
Patrice and her three kids move into her mother Doreen’s downstairs two-bedroom apartment after being evicted by Sherrena. This means eight people—plus one dog, Coco—are living there. Previously, for seven years, the family lived in a five-bedroom house in a better neighborhood. They fell behind on rent, however, due to Doreen going to New Orleans to volunteer after Hurricane Katrina. Then, a nearby shooting resulted in the police calling Child Protective Services (CPS), who called DNS, and the family was evicted. Desperate, they rented the two duplex apartments from Sherrena. They hated the apartments as soon as they saw them.
The back door is off its hinges at Doreen’s apartment. Both the sink in the kitchen and the bathtub don’t drain. The windows are cracked. The ceiling sags from an upstairs leak. They must aggressively plunge the toilet every time it’s flushed. Doreen calls Sherrena about these problems, but she is often out of town, vacationing with Quentin. Doreen hires a plumber to unclog all the drains and deducts the $150 for that from her rent. Sherrena threatens to evict her, so Doreen quits paying rent, saving the money for the next move, once they are forced to make it.
The difference in cost between most expensive and least expensive rent in Milwaukee is not that great, only about $270, so it’s not that being poor makes housing costs go down. In fact, in the 1920s and 30s, rent in Milwaukee’s black slums cost more than comparable housing in white neighborhoods. The poor maintenance and high rent is actually a business plan:
For many landlords, it was cheaper to deal with the expense of eviction than to maintain their properties; it was possible to skimp on maintenance if tenants were perpetually behind; and many poor tenants would be perpetually behind because their rent was too high (75).
As Sherrena tells her tenants, who are behind on rent when they ask for repairs, “If I give you a break, you give me a break” (76). And, if tenants do call a city inspector, that will earn them a quick eviction notice based on being behind on rent.
The stakes are raised when Doreen’s nineteen-year-old daughter, Natasha, becomes pregnant. Natasha is determined not to raise her baby in the duplex, and the family is afraid she’ll move out with the baby’s father, Malik. By all accounts, Malik is a good man, but based on Doreen and Patrice’s dealings with the multiple fathers of their own children, they put no faith in him. In fact, Doreen considers moving the whole family to Tennessee the next summer, after they’ve traveled there for a family reunion.
After receiving their eviction notice for being behind on rent plus letting Ned and Pam stay with them after their own eviction, Scott and Teddy must figure out what they’re going to do. Teddy, fifty-two, is partially paralyzed. He contacts his family in Tennessee to come get him. Scott, thirty-eight and a former nurse, is Teddy’s caretaker. He decides this eviction notice is what he needs to put his life in order and quickly finds a job cleaning out repossessed houses.
Scott is a product of rape—his mother was forced into a brief marriage with her attacker to avoid embarrassing her family—who becomes a nurse when he is thirty-one. For a while, things go well as he has a nice apartment, work he finds fulfilling, and an active social life in Milwaukee’s gay community. After hurting his back at work, however, he receives a prescription for Percocet, a powerful opioid painkiller, and becomes addicted. To supply his addiction, Scott begins stealing painkillers from patients and, after being caught, loses his nursing license. He winds up at the Lodge, where he meets Teddy, and they move into the trailer park together. One day, a neighbor sees him in withdrawals—suffering from “the sick”—and begins to sell Scott heroin to inject.
One Saturday morning, Lenny, Office Susie, and Tobin go to spend the day at Milwaukee’s Management Training Program. Karen, the trainer, emphasizes the importance of screening applicants, having written leases because sixty to seventy percent of rental agreements in Wisconsin are verbal. Karen tells Tobin and the rest of the group to always remember the property belongs to them, not the people renting it. She makes them say this last point aloud together, to emphasize it: “The voices in the room went up in unison, a proud and powerful chorus: ‘This is my property. Myyyyy property!’” (91).
After Teddy is gone, Scott works as hard as he can to make money for his own impending move. While he’s at work during the day, other trailer park residents begin to go through the trailer, taking what they want from it. He considers it a gift they don’t take his prize possession: a plastic container full of mementos from his former life, including photographs, diplomas, and other hard evidence that he didn’t always live the way he does now.
Two days before Christmas, Sherrena arrives at Room 400, home of the Milwaukee County Small Claims Court, in the Milwaukee County Courthouse. Sherrena is here for eviction hearings and related money judgments against multiple tenants. Typically, at least 70% of tenants do not attend these hearings (due to embarrassment, not wanting to miss work, or not understanding what these proceedings mean) and lose by default. Evicted tenants are usually poor and spend at least 50% of their income on rent. Another third spend 80% of their income on rent. Of those evicted, only one in six have another place lined up to go to.
Arleen shows up for her eviction hearing while Patrice does not. This is Arleen’s second formal eviction—the first was sixteen years earlier—but on average she has moved once a year for the past twenty years and has been evicted multiple times. Most of the time, however, landlords didn’t bother with a formal eviction that would go on her record. Other times, she rented under an assumed name.
Sherrena wants to immediately evict Arleen as well as receive $5,000 for property damage. (Landlords know these property damage judgments will likely never be collected, but it’s a chance for money in the future if/when a former tenant needs to—and can—repair their credit rating.) Arleen doesn’t protest her eviction and loses this portion of her case. The judge, however, balks at the additional $5,000 as well as evicting Arleen and her sons before Christmas. Sherrena is livid: “It’s still not fair. Nobody does anything to these tenants. It’s always the landlord. This system is flawed […] But whatever. I’ll never see the money. These people are deadbeats” (102).
Sherrena accepts a deal that allows Arleen to avoid an eviction on her record if she moves out before the first of the year. The property damages are also reduced to $1,285. After the hearing, Sherrena gives Arleen a ride home and complains about having to continually call a plumber to clean Doreen Hinkston’s sink due to ramen noodle soup and grease being poured down it. She gives Arleen some advice: “[I]f you ever thinking about becoming a landlord, don’t. It’s a bad deal. Get the short end of the stick every time” (107). Arleen steps out of the car and wishes Sherrena a Merry Christmas.
Chapter 5 shows Arleen and her sons settling into their new home; however, the same problems that plagued her in the past show up again. Thanks to borrowing money from Sherrena to pay for her sister’s funeral and missing an appointment with a case worker, Arleen is already behind on her rent. We also learn more about Arleen’s past: she was sexually abused as a child and had multiple children with different men, none of whom stuck around. She has a limited education, has made a series of bad choices in her life, and her days are spent trying to keep things together for herself and the two sons still living with her. Given the statistics about single black mothers and how they fare at eviction proceedings, as detailed in Chapter 8, as well as the book’s epilogue, her experience is likely a representative one.
Another piece of the rental puzzle falls into place with the arrival of Trisha, a new tenant upstairs from Arleen. Trisha is illiterate and fragile, and she receives SSI benefits designated for the poor and disabled. She can’t manage her own money, so she is a client of Belinda Hall, who takes care of her finances for $37 a month and has 230 clients like Trisha. Rent typically takes 60-70% of these SSI checks, but as this money comes out first, Sherrena would love to fill her properties with Belinda’s clients. Once again, the dichotomy in Sherrena’s mindset is on display: she lends money to Arleen for her sister’s funeral but is more than happy to take a lion’s share of the benefits each month from people who can’t even pay their own bills.
This comes even more into focus in Chapter 6, as Sherrena and the Hinkstons battle over maintenance fees and who’s responsible for them. There are eight Hinkston family members living in the duplex, and it’s falling apart, causing Doreen’s daughter Patrice to christen it “The Rathole.” Doreen doesn’t understand why Sherrena won’t do any work on it. The answer is simple: it saves Sherrena money and gives her power over her tenants.
On the one hand, Sherrena acts like if her tenants will do her a favor—move into substandard housing—she’ll help them out if/when they fall behind on rent or need money, such as when Arleen needs money for her sister’s funeral. Once tenants do move in, Sherrena has no incentive to do the maintenance, and if tenants complain or fall behind on rent, she can evict them almost immediately. Almost every aspect of the rental system is tilted in her favor, as demonstrated by the eviction proceedings against Arleen in Chapter 8, which take place a few days before Christmas. Even so, Sherrena feels put upon because the judge forces her to let Arleen stay until the first of the year, instead of evicting her immediately.
In Chapter 7, we learn more about Scott Bunker, the gay, thirty-eight-year-old product of rape, former nurse, and current drug addict. He serves as a counterpoint to Arleen Belle; that is, she almost seems fated from birth to have a hard life. Scott hasn’t had a perfect life, but he has had a better start than she did. He became a nurse, made a good living, and had a nice apartment. All it took, however, was a slipped disk in his back at work one night, and suddenly, he has a raging drug addiction. Much like Arleen’s son throwing the snowball, all his problems seem to go back to something relatively innocuous. Then again, Arleen doesn’t drink and only smokes pot infrequently, while Scott stays as high as he can all the time to blot out the life he finds himself living at the trailer park.
The rest of Chapter 7 details the Saturday Tobin, Lenny, and Office Susie spend at the landlord-management training session mandated by the licensing board. The tone and tenor are much the same as the Milwaukee Real Estate Investors Group (RING) meeting Sherrena attends in Chapter 2: tenants are leeches who take and take, so it’s up to landlords to wrest the power back from them. Tobin and the group learn that they don’t have to tell tenants a property has asbestos and that tenants don’t have three months before a landlord can kick them out. Tenants don’t have any expectation of privacy, and a landlord can go in the property whenever they want. Despite the fact Tobin personally makes over five hundred thousand dollars a year from his trailer park, the trainer makes all the landlords chant “This is my property” (91) over and over, in order to empower themselves.



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