An investment manager whose laptop Fixie saves after their chance coffee-shop meeting; his written IOU begins their continuing exchange of favors.

Fixie’s longtime childhood crush and Jake’s old best friend, recently returned to London after pursuing work as a movie producer in Los Angeles.

Fixie’s older brother, an aspiring businessman and online MBA student who works irregularly as a consultant for the family store.

Fixie’s older sister, a former aspiring model characterized as dreamy and distractible; she is taking a weekday yoga-instructor course.

Fixie’s best friend, a compulsive list-maker whose wedding reception Fixie once rescued by arranging flowers for tables that lacked them.

Farr’s assistant manager of seven years, formerly a customer, who selects the shop’s greeting cards and has a notably good eye.

A senior assistant at Farr’s who works long hours and is considered deeply loyal to the family’s household store.