Plot Summary

The Office Bffs: Tales of the Office From Two Best Friends Who Were There

Jenna Fischer, Angela Kinsey
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The Office Bffs: Tales of the Office From Two Best Friends Who Were There

Nonfiction | Autobiography / Memoir | Adult | Published in 2022

Plot Summary

Jenna Fischer and Angela Kinsey, who played receptionist Pam Beesly and accountant Angela Martin on the NBC comedy The Office (2005–2013), recount nearly two decades of friendship and behind-the-scenes stories from the show. The book originated in April 2018 when both women cleaned out their garages and discovered journals, photographs, and mementos from their years on set. These discoveries led first to their weekly rewatch podcast, Office Ladies, which launched in October 2019, and then to this book, structured as a back-and-forth conversation between the two authors.

Fischer and Kinsey each arrived at The Office after years of struggle. Fischer grew up in St. Louis, Missouri, moved to Los Angeles after college, and spent nearly eight years working as a receptionist while auditioning. After a failed pilot nearly drove her to quit acting, her manager persuaded her to give it one more year, and she won the role of Pam, a worn-down receptionist with artistic dreams. Kinsey grew up in Indonesia, Louisiana, and Texas before moving to Los Angeles, where she spent a decade performing improv and working odd jobs including phone operator at 1-800-DENTIST. She was related by marriage to Greg Daniels, the series' head writer-producer, or showrunner. Daniels suggested she audition with the caveat that no one could know about their connection. Kinsey first read for Pam but was told she was too feisty for the role; weeks later she was called back for the part of the prickly lady in accounting and won the role of Angela Martin.

The authors describe the first table read, the cast's initial seated read-through of the pilot script, where casting director Allison Jones photographed the original ensemble: Steve Carell, John Krasinski, Rainn Wilson, B. J. Novak, David Denman, Phyllis Smith, and Fischer. Ricky Gervais and Stephen Merchant, creators of the original British series, attended and offered advice: Michael Scott should be a buffoon who is still competent at his job, and the Jim-and-Pam relationship should serve as the heart of the show. After filming the pilot, NBC picked up only five more episodes, signaling limited network confidence.

Fischer and Kinsey describe the innovative, collaborative environment Daniels created. Because the set was one large open room, actors remained in the background of each other's scenes all day, fostering constant interaction. Daniels encouraged actors to develop their characters' backstories: Fischer invented the story that Pam and Roy's long engagement existed because Roy spent their wedding fund on Jet Skis, and Daniels wrote the detail into the show. Kinsey created Angela Martin's cat Sprinkles on a Post-it note during the pilot, writing fake birthday party invitations that planted a seed for a storyline the writers developed across multiple seasons. Daniels also cast writers Novak, Mindy Kaling, Paul Lieberstein, and Mike Schur in acting roles, blurring the line between the writing staff and performers.

The Season 2 episode "Booze Cruise" marked a turning point: It was the first episode to air on Thursday nights as part of NBC's "Must See TV" lineup, and it was when the supporting cast, including Kinsey, received offers to become series regulars, or full-time contracted cast members. The chaotic three-night boat shoot near Long Beach harbor involved widespread seasickness and a dinghy that lost engine power in the dark ocean. Fischer and Krasinski filmed a pivotal scene featuring 27 seconds of unscripted silence between Jim and Pam, which Daniels fought to preserve in the final cut.

The authors devote considerable attention to the collaborative atmosphere maintained behind the scenes. They describe the hair and makeup trailer as a daily social hub where cast members bonded each morning, the wardrobe department's commitment to dressing characters according to their fictional salaries, and the catering team's elaborate spreads, including a beloved albondigas soup and a rotating midmorning hot snack. Individual crew members receive extended profiles: cinematographer Randall Einhorn brought documentary-style "spy shots" to the series, prop master Phil Shea assembled episode props on silver serving trays for the director's approval, and sound operator Nick Carbone engineered a custom leg wrap for Fischer's microphone pack, dubbed "the Jenna," that accommodated her pantyhose and postpartum size changes across the run of the series.

Holiday episodes receive their own chapter. Fischer and Kinsey describe the elaborate set decorations for Halloween and Christmas, the sweltering August heat during Halloween shoots, and the artificial soap-based snow used for the Season 2 Christmas episode. Off-camera, the cast developed lasting holiday traditions, including Kinsey's annual Yankee Swap party modeled on the show's infamous gift-exchange episode and Fischer's Christmas Eve ice-skating party.

The authors profile their female costars—Phyllis Smith, Kate Flannery, Melora Hardin, Mindy Kaling, Ellie Kemper, and Rashida Jones—celebrating each woman's professional background and personal generosity. They also profile male cast members including Steve Carell, who set the tone of the set through consistent humility and never complained despite carrying the heaviest workload; John Krasinski, whose improvisational energy kept morale high; Rainn Wilson, whose spiritual depth belied his abrasive on-screen persona; and the accounting department trio of Oscar Nuñez, Brian Baumgartner, and Kinsey.

A chapter on award shows and Hollywood parties traces the authors' journey from their first awkward red-carpet appearance at a pet charity event in 2005 to winning Screen Actors Guild and Emmy awards as part of the ensemble. They describe learning to navigate events without food, hunting for bathrooms in evening gowns, and approaching Meryl Streep at a SAG Awards ceremony by walking up laughing. The chapter also recounts Fischer fracturing four vertebrae in a staircase fall at a New York press event, where Kinsey stayed by her side through the entire hospital visit.

Fischer devotes a chapter to the Jim-and-Pam love story, covering key scenes including the Season 2 finale kiss, Pam's monologue in "Beach Games," Jim's proposal at a recreated highway gas station that cost $250,000 to film, and their Niagara Falls wedding, during which Fischer was repeatedly drenched by the falls' spray while Krasinski was ill with the flu. She addresses the longstanding fan question about the contents of Jim's teapot note, explaining that Krasinski wrote Fischer a personal letter about their nine years working together but that its exact contents remain private.

A chapter on real and fictional pregnancies describes Kinsey hiding her actual pregnancy during Season 4 behind oversized bouquets and copier machines, Fischer wearing an uncomfortable prosthetic belly during Season 6, and both women pregnant simultaneously in Season 8, one real and one artificial. The Season 9 "Work Bus" episode, nicknamed "Death Bus" by the cast, receives its own chapter: the entire cast was nearly asphyxiated when a misrouted air-conditioning hose fed bus exhaust directly into the vehicle's interior.

The book's final chapters describe the emotional series finale, in which most of the original cast reunited for Dwight and Angela's wedding. Carell's return was kept secret from NBC until the day before the episode aired, with a decoy scene included in the script submitted to the network. Fischer and Kinsey then describe the origin of their podcast, Office Ladies, launched in October 2019 under their own media company, Ramble, in partnership with the podcast network Earwolf. The podcast generated over two million downloads in its first weeks and eventually surpassed 200 million total downloads, leading to the founding of their production company.

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