Sera is a 30-year-old witch who runs the Batty Hole Inn alongside her aunt. Born with immense magical talent, she lost the majority of her power at age fifteen while saving a family member's life. She struggles with her self-worth and identity without her former magical strength. Despite her personal insecurities, she maintains a fiercely protective environment for the misfits and outcasts who reside at her inn.

Luke is a magical history scholar who works as an apprentice to Verity Walter. He serves as the primary caregiver for his younger sister, Posy, and frequently acts as her shield against the prejudices of the magical community. He makes himself small to avoid rejection and approaches new environments with cautious restraint and a practiced emotional distance.

Albert is a highly powerful, merciless witch and a tyrannical Minister within the British Guild of Sorcery. He wields an aggressive form of lightning magic that mirrors his controlling personality. He holds strict, elitist views on magical pedigree and enforces compliance through intimidation. He resents any witch whose natural abilities might rival his own.

Clemmie is a witch currently trapped in the body of a fox due to a magical curse that backfired. She resides at the Batty Hole Inn while seeking a way to regain her human form. She maintains an irritable demeanor and complains frequently, but she remains a permanent fixture in the inn's daily operations.

Jasmine is Sera's great aunt and the dedicated manager of the Batty Hole Inn. After stepping in to raise Sera when her parents left, Jasmine provides the maternal stability her niece lacks. She carries insecurities about her own worth due to a lifetime of familial rejection, but she extends warmth and maternal care to all the inn's lodgers.

Theo is Sera's eleven-year-old cousin who lives at the Batty Hole Inn. His parents sent him away because they fear his magical abilities, a rejection that causes him underlying emotional pain. He attends a nonmagical school and frequently partners with Clemmie in acts of mischief.

Posy is Luke's nine-year-old sister. She is an autistic child who possesses significant magical abilities. Misunderstood by her parents and the rigid magical establishment, she struggles to conform to neurotypical expectations. She blossoms at the inn, finding an environment that accommodates her sensory needs and accepts her authentic self.

Nicholas is a twenty-three-year-old lodger at the Batty Hole Inn who works as a knight at a local Medieval Fair. He seeks acceptance away from a family that mocks his interests and fully embraces his chivalric persona. He views the inn as a sanctuary where his unconventional lifestyle meets respect rather than ridicule.

Matilda is an elderly Black woman living at the Batty Hole Inn. She spends her time passionately tending to an unconventional vegetable garden. She is deeply appreciative of the safe haven the inn provides and fiercely loyal to its inhabitants. She maintains a sharp wit and actively encourages the other residents to socialize.

Francesca is the newly appointed Chancellor of the British Guild of Sorcery and Albert Grey's daughter. She shares a complicated history with Sera. They transitioned from childhood best friends to strained acquaintances after a past betrayal. She attempts to organize her high-ranking political position while maneuvering around her father's influence.

Verity is a magical researcher, professor, and frequent critic of the Guild's conservative policies. She openly opposes Albert Grey's methods and actively works to limit his influence. She employs Luke as an apprentice and discreetly guides him toward the Batty Hole Inn when he needs a safe refuge.

Malik is a local farmer who supplies produce to the Batty Hole Inn. He shares a quiet, unspoken understanding with Sera regarding their experiences as racial minorities in a majority-white area. He regularly interacts with the inn's residents and provides a steady connection to the local community.

Elliott runs a local farm alongside his husband, Malik. He provides produce for the Batty Hole Inn and represents part of the inclusive community that surrounds Sera and her lodgers.

Bradford is an aristocratic member of the British Guild of Sorcery. He embodies the organization's rampant prejudice and exclusionary attitudes. He casually dismisses those who do not fit the Guild's narrow standards of pedigree and magical behavior.

Howard is a friend of Luke's and a former Guild Minister. He possesses insight into Luke's habit of pushing people away and encourages him to overcome his emotional barriers.

Alex is Theo's best friend from his nonmagical school. They represent the accepting connections Theo forms outside of his immediate family structure.