Eighteen-year-old Zoey moves to Mallow Island after inheriting a unit at the Dellawisp Condos from her late mother. She seeks a fresh start away from her unsupportive father and stepmother. She possesses a natural optimism and an eagerness to build a new adult life. Her desire for connection helps forge new bonds within the insular apartment community.

A reserved henna artist living at the Dellawisp Condos who faces financial instability after losing her exhibition space at the Sugar Warehouse. She guards her privacy fiercely, using decorative witch balls to protect herself from the ghosts of her past. Having escaped a cultish camp during her youth, she remains wary of forming close attachments but gradually opens up to her new neighbors.

A warm chef working at a local hotel restaurant called Popcorn. He grieves the loss of Camille, his childhood surrogate mother, and unconsciously manifests cornmeal around himself while sleeping as a physical symptom of his sorrow. His compassionate nature is clear in his secret care for a rescued stray cat hidden in his apartment.

The enigmatic building manager of the Dellawisp Condos possesses the secret ability to perceive ghosts. He maintains strict building rules, specifically prohibiting pets to protect the local turquoise birds that flock around the property. He acts as a quiet observer and caretaker for the residents while carefully guarding his own personal history.

Lizbeth's estranged son is an ambitious young man seeking a professional position through his girlfriend's wealthy father. He suppresses his true personality to fit into her affluent social circle, tolerating her manipulative behavior to secure a job. An unexpected phone call regarding his mother forces him to confront the childhood he left behind.

An abrasive resident of the Dellawisp Condos, she dies suddenly from a falling bookcase shortly after Zoey's arrival. She lingers as an impatient spirit trapped in the building, desperate for someone to publish the hidden story of her life. Her apartment contains decades of meticulously hoarded paperwork and diaries.

Lizbeth's estranged sister lives a quiet, isolated life in her Dellawisp apartment. She carries a heavy past marked by addiction and time spent in prison. Her physical distance causes Zoey to suspect her of suspicious behavior around the building.

A deceased woman who served as a surrogate mother to Mac and other neighborhood children. Famous for her cornbread during her life, she used food to provide emotional and physical sustenance to vulnerable youth. She waits patiently as a spirit, hoping Mac will process his grief and learn to move forward.

Zoey's invisible bird companion travels with her to Mallow Island. Invisible to everyone else, the bird provides Zoey with emotional support during her transition to adulthood, occasionally expressing frustration by knocking objects over.

Zoey's deceased mother emigrated from Cuba and purchased a unit at the Dellawisp Condos. By leaving the property to her daughter, she inadvertently provides Zoey with a sanctuary and the means to establish independence.

Oliver's wealthy and manipulative girlfriend uses him to make other men jealous. She ignores his requests for professional introductions to her father, prioritizing her own entertainment over his career ambitions.

A deceased figure from Lizbeth and Lucy's past who struggled with drug addiction. His tragic descent into substance abuse alongside Lucy fractured the family and left lasting scars on the remaining survivors.

An unstable woman tied to the cultish camp of Charlotte/Pepper's youth. Deeply devoted to the camp's former leader, she struggles with the dissolution of her old life and holds severe grievances that threaten the safety of others.

The former leader of the insular camp where Charlotte/Pepper was raised. He engaged in illegal activities and failed to provide adequate care for the community's children. His neglect prompted a desperate escape from the compound.

A woodcarver and fellow artist who previously shared an exhibition space with Charlotte/Pepper. He faces false accusations of stealing her savings when they both confront eviction from the Sugar Warehouse.

The son of the Sugar Warehouse owner runs the artist's market. He previously engaged in an affair with Charlotte/Pepper despite being married, and he displays a dismissive attitude when she seeks his help.

The owner of the Sugar Warehouse strategically raises the rent at the artist's market to force Charlotte/Pepper away. She acts out of a fierce desire to protect her newborn grandchild's family unit.

Frasier's housekeeper assists in maintaining order at his residence and directing guests when they arrive at his home.

A stray cat rescued by Mac after sustaining severe burns. The cat lives hidden in his apartment in direct violation of the building's strict no-pets policy.

A cook at Popcorn who teases Mac about his personal life and shares stories about the restaurant's ghostly inhabitants.

The legendary house ghost of the Popcorn restaurant is known for his romantic nature and habit of leaving mysterious gifts for the kitchen staff.

A young girl remembered in childhood diaries from the cultish camp. She shared dreams of escaping their restrictive community but tragically died of pneumonia before they could leave.