Evan is a ten-year-old boy and the other protagonist, characterized by his compassion and emotional intelligence. He supports his family, especially as they navigate the effects of their grandmother's memory loss.

Grandma is the mother of Susan Treski and grandmother to Jessie and Evan, experiencing memory loss which affects her autonomy and relationship with her family. She has a strong connection to a family tradition related to a bell.

Maxwell is a neighbor and friend to Jessie, notable for his intelligence and distinct perspective on social interactions. He shares a bond with Grandma through activities like doing puzzles.