Calla is a 26-year-old city dweller living comfortably in Toronto. Recently unemployed, she spends her free time co-running a lifestyle blog. When she receives word that her estranged father has lung cancer, she reluctantly packs her luxury clothes and travels to remote Alaska, facing severe culture shock and unresolved emotional baggage.

Jonah is a gruff, heavily bearded bush pilot working for Alaska Wild in Bangor. Deeply loyal to Wren and protective of the local community, he views Calla's urban lifestyle and excessive luggage with overt disdain. He embraces the rigorous, practical necessities of life in the remote wilderness.

Wren is a dedicated bush pilot who owns the charter company Alaska Wild. Having chosen his aviation business over his marriage years ago, he has spent over a decade separated from his daughter. Recently diagnosed with lung cancer, he struggles to express his emotions and bridge the gap with the family he left behind.

Agnes is an Indigenous Alaskan woman who works at Alaska Wild and lives across the street from Wren. Highly practical and deeply embedded in the Bangor community, she acts as a stabilizing force. She takes the initiative to contact Calla about Wren's illness.

Simon is a psychiatrist who runs his practice out of his home in Toronto. As Susan's second husband and Calla's stepfather, he provides steady, quiet emotional support. He actively encourages Calla to seek closure and connection with her biological father.

Susan is Calla's mother, a woman who loves luxury and cultivated beauty. She owns a flower shop in Toronto and harbors complex feelings about her past in Alaska. She frequently warns Calla about the dangers of falling for rugged bush pilots.

Mabel is Agnes's 12-year-old daughter. She helps out at a local farm in exchange for food and harbors a noticeable crush on Jonah. She shares a comfortable routine with Wren, frequently bringing over meals and playing games.

Diana is a paralegal and Calla's best friend in Toronto. Together, they run a lifestyle blog called Calla & Dee. She is highly supportive of Calla's trip to Alaska, viewing it as an opportunity for both personal closure and fresh blog content.

Corey is Calla's boyfriend in Toronto. Their relationship has grown distant and unromantic, prompting Calla to reevaluate their connection just as she prepares to leave for Alaska.

Aaron is Diana's boyfriend who recently collaborated on a sponsored post for the girls' lifestyle blog. His attentive relationship with Diana highlights the growing distance in Calla's own romance.

Marie is an attractive, intelligent veterinarian in Bangor. Her ease and familiarity with Jonah spark early curiosity from Calla regarding his private life.

Ethel is an Indigenous Alaskan woman from a remote village. She holds deep gratitude toward Jonah for flying her daughter to a hospital during a severe snowstorm.

Sharon is the pregnant receptionist at Alaska Wild. She plans to leave her position soon to move to Portland with her partner, Max.

Max is Sharon's partner and an employee at Alaska Wild. He shares a close, appreciative bond with Wren and the rest of the airline crew.

Michael is a local cab driver whose Indigenous name is Kass'aq. He opens up to Calla about his family and the long hours his job demands, offering her a glimpse into local Alaskan life.

Kayley is a local barista who jokes with Jonah when Calla attempts to order a soy latte in the rugged Alaskan town.