The bookshop manager who assists Tilly in her journey, offering emotional support while navigating his own personal struggles.

Tilly’s late husband who orchestrates her healing process with a thoughtful gift of 12 books, guiding her through her first year without him.

Tilly’s adventurous younger sister who learns to support Tilly by listening and being present rather than trying to fix her grief.

A close friend and colleague of Tilly’s who initially distances herself due to her own trauma but later reconnects through their shared love of books.

Joe’s mother, who starts as a source of insecurity for Tilly, but later reveals her vulnerability, leading to mutual understanding and support.

Composed of Prudence Silver and Blue, they provide a welcoming and supportive environment for Tilly at the bookshop.

A group of individuals Tilly meets in Paris who share experiences of loss, offering her friendship and understanding in a new city.