Levi is a 32-year-old star defenseman for the Vancouver Agitators hockey team. Raised in a supportive household, he heavily values his athletic career and maintains deep loyalties to his fellow players. Despite his athletic status, he finds himself trapped when his coach blackmails him into hiring a personal assistant and treating her poorly. He feels immensely guilty about executing this harsh arrangement, especially since he harbors a secret attraction to his new employee.

Wylie is a 22-year-old graduate student studying business, though her true passion lies in graphic design and art. Financially dependent on her father, she strikes a deal to drop out of school if she can hold down a job and support herself. This agreement lands her a grueling personal assistant position working for a man she met in a bar a year prior. She is highly independent, determined to prove her father wrong, and eager to establish her own life.

Will Wood is the head coach of the Vancouver Agitators and Wylie's single father. He is heavily devoted to the sport of hockey, often prioritizing his career over his relationship with his daughter. Fearful of losing control over Wylie and highly critical of her artistic aspirations, he engineers a harsh employment arrangement designed to force her back into a conventional academic path.

Sandie is Wylie's encouraging and loyal best friend. She provides a safe space for Wylie to vent about her difficult family dynamics and her bizarre new employment situation. Sandie actively supports Wylie's artistic talents and frequently helps her brainstorm ways to handle her demanding boss.

Silas is a professional hockey player for the Vancouver Agitators. As one of Levi's closest friends, he frequently spends time with the core group of players outside of practice and offers a steady sense of camaraderie.

Pacey is a player for the Vancouver Agitators hockey team. He maintains a close friendship with Levi and participates in the group's lighthearted banter and mutual support system.

Eli plays for the Vancouver Agitators and counts Levi among his best friends. He pays attention to his teammates' well-being, reaching out via text when he notices someone struggling on the ice.

Halsey is a defenseman for the Vancouver Agitators. He contributes to the tight-knit environment of the locker room and frequently checks in on his friends' personal lives.

Oden is a team member of the Vancouver Agitators. He rounds out Levi's core group of friends, participating in team functions and offering reliable friendship.

Penny is the romantic partner of hockey player Eli Hornsby. She forms part of a close-knit social circle with the other players' partners, offering Levi a trusted sounding board for his interpersonal issues.

Blakely dates Agitators player Halsey Holmes. She actively participates in the team's charity events and serves as an informal advice counselor for Levi.

Ollie is romantically involved with Silas Taters. As part of the team's extended family, she coordinates on charity projects and stays updated on her friends' lives.

Winnie is Pacey Lawes' partner. She completes the supportive quartet of team girlfriends who help integrate new people into the hockey community.

Patty is an adult entertainment host who sponsors a logo design contest. Wylie views her competition as a primary opportunity to launch a legitimate art career.

Andie is the general manager of the Vancouver Agitators hockey team. He handles administrative issues and deals directly with Coach Wood's intense demands.

Samantha is an employee at a local club and an acquaintance of Levi. She agrees to participate in a psychological setup he orchestrates.

Giselle is a flight attendant assigned to the Agitators' travel routes. She uses her position to gather information about the personal lives of the hockey staff.