Calisa is a 16-year-old high school student who travels to rural Vermont to spend her summer at her great-aunt's bed-and-breakfast after discovering her boyfriend's infidelity. Seeking distraction from her heartbreak, she throws herself into physical labor, attempting to clean and restore the dilapidated property. Her inquisitive nature makes her highly perceptive of the inn's strange occurrences and eccentric guests.

Jack is the earnest and hardworking teenage son of the original groundskeeper at the Faraway Inn. Left to manage the crumbling property largely on his own, he handles repairs, cooking, and guest needs with quiet dedication. He carries a heavy emotional burden from his father's prolonged absence and fiercely protects his fragile home.

Auntie Zee is the formidable 82-year-old proprietor of the Faraway Inn. Gruff, uncompromising, and highly resistant to assistance, she maintains strict rules for her establishment, particularly concerning privacy and closed doors. Her harsh exterior masks a deep protective instinct over the inn and its peculiar guests.

Mulligan is a theatrical, thin man who stays as a regular guest at the inn. He emerges primarily at night and uses the kitchen to concoct elaborate batches of hot chocolate. He carries a profound sadness over a past mistake involving his partner and uses his time at the inn to study remedies for his grief.

Kendra is an elegant, demanding guest who values absolute solitude and high-quality service. She insists on the strict maintenance of the inn's historical standards and deeply resents being watched or questioned. She treats the inn as a necessary retreat from the high-pressure responsibilities of her life.

Melidor is a young woman with green-dyed hair and a profound sensitivity to plant life. She retreats to the inn to avoid immense family pressure regarding her upcoming responsibilities. Though initially erratic and defensive, she proves to be gentle and simply in need of space to make her own decisions.

Thomas is Jack's father and the original groundskeeper of the Faraway Inn. According to Jack, he went searching for a way to help the failing property three years ago and has not returned. His absence leaves a massive void in his son's life and heavily impacts the daily operations of the bed-and-breakfast.

Steve is a winged reptile initially abandoned at the inn by another guest. Re-housed in the abandoned greenhouse by Calisa and Jack, he quickly adopts the property as his home. He functions as a silent, curious companion who observes the daily maintenance of the grounds.

Evela is a living stone statue residing on the grounds of the Faraway Inn. Though she appears as an ordinary garden ornament, she subtly changes locations when unwatched. She acts as a silent, benevolent presence observing the property and its inhabitants.

Ethan is Calisa's ex-boyfriend from Brooklyn. His recent infidelity acts as the catalyst for Calisa's summer trip to Vermont. He remains a lingering source of anxiety and hurt for Calisa as she attempts to process his betrayal from afar.

Mom-Kate is Calisa's mother and the biological niece of Auntie Zee. She arranged for her daughter to spend the summer at the Faraway Inn despite a long-standing, unexplained family rift with the elderly innkeeper.

Mom-Elise is Calisa's other mother, living in Brooklyn. She helps coordinate Calisa's abrupt summer relocation to Vermont to offer her daughter a reprieve from high school drama and heartbreak.

Zef is a stone gargoyle located in Mulligan's rented room. He is the subject of Mulligan's profound grief and the recipient of his nightly, experimental potions, as Mulligan hopes to somehow restore him from stone.

Rin is a centaur baker who operates a stall at a torch-lit night market. He is a pragmatic businessman who supplies goods to travelers and has maintained a long-standing professional arrangement with the Faraway Inn.